Il se peut que vous soyez redirigé
"10/10 excellent service, nothing to complain about."
Téléphone: +41444318080
Adresse: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, 8048, Zürich
Ville: Zürich
Site Web: https://www.shilla.ch/
Mardi: 12:00-22:00
Mercredi: 12:00-22:00
Jeudi: 12:00-22:00
Vendredi: 12:00-22:00
Plats: 19
Commodités: 17
Catégories: 5
Avis: 1855
Points to improve : Service for a big group very bad and unorganized. I booked 3 weeks in advance a table for 20 people at 8 pm so that the restaurant is prepared. The restaurant was very careful and called me 3 times before that date to be sure that I'm confirming and I did. Since it was a celebration I arrived at 8 pm to make sure I can welcome my friends and guests. To my surprise the tables were not ready for us. And i was trying to find someone who can help in the restaurant and set everything. My friends had to wait until some other tables are free so that they can add them to another big table. It looked like that the restaurant was not ready at all. And my friends hat to lift tables and arrange the space. The tables got prepared very late and alot of things were missing like glasses of water that I had to ask to bring to the guests. The servers were very nice and kind however, looked overwhelmed and kept bringing either missing orders or wrong ones, or bringing to another table the wrong order. To finally pay, they didn't know how to manage payment, they printed the bill for me which contains more than 50 orders and asked my friends who got what. This should be the restaurants service to manage and figure out, not us. They should include a system for big groups. We paid more for items that we didn't know from where they came, but when it's a large group and no system in place these things easily happen. Positive notes: The food especially the barbecue and starters were super tasty !! The Sonju excellent and we all enjoyed it. The room is private and nice and had few other tables so we could enjoy our time without disturbing other guests. The servers were super kind and whenever I asked for something they did their best to accommodate us. The manager came during the meal to ask if everything was okay and thats thoughtful. Since it was my birthday, my friends asked if they can bring a little cheese cake with a candle , and that's super nice as well. Overall I'll give a 3. But seriously the service for large groups should be reorganized and prepared in advance and better : I'll come back but just with a friend or 2 not 20.
Horrific service. Servers forget our orders, then charged us for extra things we didnt order and probably hoped we don’t notice. We were a group of 4 and they only gave us 4 lettuce leaves and didnt refill when asked. The food is okay, not really authentic and they didn’t serve us any side dishes (they forgot? . For the high price (50fr+ per person it is not worth it. If you want korean food just go to Misoga instead. No idea how this place has such a high rating
