3 /5
Évaluation
★
★
★
Arrived early at 1.30pm so we knew it would probably be too early to check in, but asked anyway. Was told our room wasn 't ready until 4 o 'clock but was given access to the spa, which was good, but we decided to go for a little drive and explore the area instead,(it was lashing rain). Came back to the hotel just before 4 to check in, now another receptionist. Was informed that our room was not ready, we said check in is at 4, was told it 's From 4 o 'clock! Sat down in the reception area to wait and we waited for 1 hour when we were handed our key with no apology or explanation on the hotels facilities or how to get to our room... The only hotel we came across on our travels, that has such a late check in and doesn 't try to accommodate their guests. So needles to say, we were not impressed by the service in the reception, (we also were left waiting 5-10 minutes for the receptionist attention, who was always on the phone when approached). Found the card system with the robes very unnecessary... Why not just leave robes in the room 's, if they have gone missing charge it to the guests room then... Otherwise our stay was OK, enjoyed the spa, the room was OK and the location of the hotel is great, right on the beach and walking distance in to the centre. Sorry about the long review but hard to explain the situation in a few words.