1 /5
Évaluation
★
DoorDash delivered the food, we still called the restaurant to let them know we ordered a gyro platter and there was no gyro. The worker on the other side said to drive over and we will have a new one prepared. My husband arrives at Rosemary Grill andthe worker/manager will not give him a new one with out returning the order that did not have gyro meat. The manager said theytold us to return the wrong order. That was never advised as they were on speaker phone with myself, spouse and my son, and allof us can confirm, validate they never made that request. We threw out the food once we called and they said they would have oneready and replaced. I gave my spouse a photo to show them before he left, but he was extremely disappointed that the managerlied, and my spouse did not want to waste anymore time to show the photo he had from me on a text I sent to his phone before heleft. My husband stated he likes the restaurant?s food, unlike myself I hate their food. My husband told the manager that hewill never return as a patron to this restaurant, in person or through any delivery apps services. Rosemary Grill?s gyro platterwe ordered only had rice and salad, no gyro meat at all. My husband, who is an AVP in our community understands what goodcustomer service is all about and this of course was the worst experience he has had in many years from a local restaurant; myhusband who is a man of integrity. Wow, Rosemary Grill, you lost a customer permanently! After a long day at work this is whathe wanted to have for dinner, and you guys get it all wrong in so many ways. Here is the photo of the gyro platter with no gyro.