Disappointing Experience at Rubio's GrillI recently visited Rubio's Grill on Wednesday, October 4th, around 6:15 PM, and unfortunately, my experience left much to be desired. I had placed an order with my wife over the phone, and upon entering the store to pick it up, I was astounded by the lack of cleanliness and the unprofessional behavior exhibited by the employees manning the registers.One particular cashier, a young Spanish girl, was coughing incessantly, which made both myself and other customers feel uncomfortable. Hygiene and health protocols should be a priority, especially during these times.Furthermore, I was disappointed to learn that despite my expectation of receiving a free ta...
Rubio's Coastal Grill
17655 Harvard Ave, 92614, Irvine, United States Réservation"I absolutely love the California Bowl with chicken, rice, and green sauce. Everything else on the menu is great too!"
Détails
Téléphone: +19492611016
Adresse: 17655 Harvard Ave, 92614, Irvine, United States
Réservation, Réserver
Ville: Irvine
Site Web: https://www.rubios.com/restaurant-locations/california/irvine/
Heures d'ouverture
Lundi: 10:30-21:00
Mardi: 10:30-21:00
Mercredi: 10:30-21:00
Jeudi: 10:30-21:00
Vendredi: 10:30-21:00
Samedi: 10:30-21:00
Dimanche: 11:00-21:00
Statistiques
Plats: 10
Catégories: 5
Avis: 2934
Adresse
Avis
Burned by Rubio's online again. A simple 3 item order, missing 1/3 of the items. I was refunded, and they made that easy, to their credit. And they convinced me the missing food was in the bag when it was picked up. But they claim they couldn't refund the tip since it was done through Door Dash. Door Dash claims Rubio's has to do it. After 40 minutes of talking to both I give up, knowing that I tipped the guy for eating my dinner.Rubio's take zero responsibility for the service (Door Dash). I ordered through Rubio's online, I got emails from Rubio's, with ads to join their Rubio's clubs for points. But the guy on the phone insists they have involvement and point you to Door Dash. DD points y...
I go here for lunch quite often. The staff is attentive, accommodating, and you can tell they are proud of their restaurant. It is clean, well-stocked and has ample seating even at peak times. The outside back patio is spacious and provides additional seating both shaded and not. The food is delicious across the board. I have sampled almost everything on the menu. It's a good value for the quality of food they serve.
My favorite Rubio's has a standout employee who really makes the experience special. He wears a hearing aid and always greets everyone with a smile, adding such a positive touch to my visits! I just wish I could remember his name because he truly is wonderful. Réservez une table maintenant
We ordered delivery for one of our employee's birthday.Half of the ordered was not delivered!!When we called and complained, someone very rude told us that it was not delivered because our oven was broke!!He promised us to refund, but never happend.
Poor service! They consistently mess up orders and blame DoorDash for it. When I called to speak with the manager, Maria, she was very rude. She insisted that I should contact DoorDash myself!
Service is great, they really try to look after the customer.Bathroom (women's) are clean.California bowl is tasty and fresh.I could eat here almost every day.
I love Rubio’s but this location is trash. I paid for extra protein and sauces that they did not give me. The manager didn’t even speak enough English to Réservez une table maintenant
Rubio's is an upscale chain Mexican food restaurant that has a decent variety on the menu. The one drawback is that they do not serve hard shell tacos.
I absolutely love the California Bowl with chicken, rice, and green sauce. Everything else on the menu is great too!
Plats
Réservez une table maintenant
Irvine
Catégories
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North American
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Vegetarian
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Fast Food
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American
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Mexican
Commodités
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Réservation de table
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Staff Wear Masks
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Outdoor Seating
- Réservation
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