2 /5
Évaluation
★
★
How disappointing. After recommending this to a number of friends after my first visit, we decided to make a night of it when they had a band playing (Captain Spaulding). We ate somewhere else prior, so this review is based on how they service a function only. They had a great turn out, and I know the majority of tickets were pre-purchased, so they should have been able to plan and staff for it accordingly. Unfortunately they didn't. From the moment we arrived, to the moment we left after midnight, we had to join a very long line every time we wanted to get a drink. We, along with everyone else, then learned to get a few drinks when we finally made our way to the front of the line, but that really just resulted in the line moving more slowly. Rather than try to fix the problem, I think the staff basically gave up. We heard later that kitchen staff had walked out, management were getting frustrated with customers, and generally they had no idea how to service a function. I'm concerned, because I've also recommended this place to friends for Christmas functiosn - which I'm now telling them to re-think. Pick up your socks guys, this venue has such great potential - what a pity if poor management lets it down.