Ruth's Chris Steak House - Greenville

Went here to celebrate my birthday. As we entered, the place itself was very basic compared to other Ruths Chris restaurants. It was dull but again it was Monday so understandable. We were greeted by waiter on the table explained everything and we ordered Crab cakes for appetizers, new york strip and fillet for entree along with lobster mac and cheese and sweet potato casserole on the side. Crab cake was alright, will rate 5.5/10, it was better when we added butter to it. Both Entree Steaks had no taste to it, we were told it will be cooked with salt pepper and parsley which pretty much how most places do, and when steak arrived it was just dumped on a plate full of butter no presentation at...

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Surprisingly we had a very bad experience at Ruth’s Chris. Ever since we ate there for the first time three years prior we were really looking forward to our next time at Ruth’s Chris. We came to celebrate for our five year anniversary and despite having a reservation for 6:00pm we weren’t sat until 6:50pm. We then waited for another 5 min before our waiter came at which point they sped through an introduction, took an order and disappeared. Eventually our food came out. They flip flopped how they cooked the steaks, my wife’s was medium rare mine was medium well which wasn’t how we ordered them. On 4 separate occasions we had to wave the hostess and other workers down to ask for water refill...

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I visit Ruth Chris once a month as it’s my favorite restaurant. Before the downtown locations was built I would visit this location and each time there was always something wrong with my order. Yesterday the food came out warm but immediately got cold. The garlic mashed potatoes were not done all the way. Overall, this location does not serve the best food downtown Greenville location never fails me. The food is hot the entire time you’re eating and you don’t have to send food back because of errors. If I could give any advice to a potential customer, I would advise them to go to the downtown Greenville location that serves the best food and the atmosphere is better.

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Saw sketchy reviews after making the reservation but decided to give it a try. We were very pleased with our food and service. It was a Sunday night and there were alot of open tables but we would go back again. I understand when paying higher prices your expectations should be met, and happily ours were. Réservez une table maintenant

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The food was amazing. The service was terrible. Very slow. We sat with water and bread for at least 40 minutes before we received the bottle of wine we ordered. The food came out just as slowly. I do not recommend this location

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We celebrated our wedding anniversary there. It was an awesome experience. The staff was very attentive and caring. The food was hot and fresh. Steaks looked beautiful and were tender and juicy. We will definitely go back.

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Our server Morgan was outstanding! Very tentative, knowledgeable with all of the specifics of the menu and great customer service.

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What an amazing way we spent our 24 year anniversary. The ambiance was incredible and the hospitality was amazing as always. Réservez une table maintenant

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Date night..Everything was very enjoyable and wait staff was very attentive but not intrusive.

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Food, service and ambiance were excellent. Looking forward to dining here again.

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