We had to inquire about the soda service, and when we asked the bartender if they could assist in taking the drinks to the tables, I was surprised to learn that we were expected to handle that ourselves. After speaking with the manager, who did apologize and helped get the drinks to our table, it was clear that he was overwhelmed and lacked support from his staff. When hosting a party, one expects to enjoy time with their guests rather than ferry drinks back and forth, especially when those drinks are included in the package we paid for.
The food was enjoyable, but the restaurant seemed ill-equipped to cater to large groups. We received small nacho-style plates that could barely hold two pi...
The food here is good but I had a bad experience one time and it was enough to turn me away for good. My husband I bowl at the alley it's inside every week and we buy food here every week. One week our taste buds wanted something different and we brought outside food that vendor neglected to give me a fork, not s&j's fault of course, but I asked them for two forks and the manager said she couldn't because I didn't buy food even though I did purchase a drink. So I ordered a salad and when I came back to pick it she instructed her employees not to give me a second fork. The pettiness of it all. We spend money in your establishment every week and we are not worth one plastic fork to you. Custom...
Great Service, Great tasting food, friendly accommodating staff! Menu is very well rounded...Quality of food is pretty tasty and always made to order with fresh ingredients, plus free refills. They do charge/tax for additional condiments, but it is understandable and balance by how well priced the original menu items are. Wish they had a chain of restaurants throughout the area. They offer soul food, american food, and some menu items for Mexican food (tacos, nachos, etc).
The service is fantastic, especially when "MAMA" is present! The chicken wings with the atomic bomb sauce on the side are amazing. Additionally, the turkey burgers are really tasty! I absolutely love this place.
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The food is decent, but the service was poor; the server got my order wrong. I won't be returning to this restaurant.
