Sam's Club Cafe - Réservation de table

I shopped there on three occasions and on the first day found the staff was unfriendly. Icy politeness, or angry, worried faces. Always wanting to give the benefit of doubt I returned two additional times.The only customers I saw made to feel welcome are people that LOOK like the staff! They were treated to warm friendliness. It was so overt. Absolutely stunning. The products are good, the store looks clean. But that is small consolation for the maltreatment. It's a no go for me. I would order online, but there's so many other friendly stores to shop from, I figure I don't want to give them my business. Customers are aware.

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Drove an hour to pick up a $2100 table for outside that we love. Knew from the get go something was going to be damaged. It was and then customer service says I can’t do anything and the manager offers $100 because they don’t have anymore in stock? So my only resort is to drive it an hour back and return it or take $100 gift card. Frustrated customer trying to just get a new base shipped to me….please help

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I think whoever owns this Sam's Club location needs to remind their employees that they also represent the store. Especially in the customer service area, it's your job to help the customers not make them feel like a hassle for even coming to you.

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I buy the products but I don't stay for long. I get the feeling I'm not welcome. The staff is friendly to some of the customers but not all. I'm not going to shop there as much and go elsewhere when I find what I need for the same price. Réservez une table maintenant

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Staff is fantastic and taking necessary steps to accommodate everyone during these trying times. Remember they’re working short staffed too…everyone’s trying and I give applause for staying strong!

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Nothing has really changed in 4years I've been here, except social distancing. Comparing it with COSTCO in NJ, prices are about the same except for gasoline, which is higher in Lackawanna County.

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I have to say Maria in the bakery department with glasses , she use to be in meat department is the most helpful outgoing and pleasant I must say . I wanted to recognize her for helping

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I would like to thank Mia for her professionalism and assistance! I will definitely use Sam's Club Optical again. Réservez une table maintenant

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Forever to get your order brought out to you at

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Great place to shop great prices

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