Scolt Head - Réserver une table

Left before we ordered. Walked through a crowded garden with people sitting and standing into the pub to look for our table. Asked at bar where our table was and shown to one with with two people already on it. They did leave. Table was then not cleaned after they left and was sticky and dirty. Did look at menu. Looked good but when I looked around the room it was full of people standing drinking and in big groups sitting on chairs with no tables in the room we were in, everything was dirty including the floor. When shown to table told “you have to order at bar” (which was packed) .. “a hello how are you?”might have been a better first impression. Decided not to stay. Recommendations: do not advertise one of your inside back rooms as a place to eat/restaurant on OpenTable when it’s not as when I walked out I saw you did have another restaurant room on the other side of the bar, clean table surfaces between sittings, sweep the floor, check your paper menus are clean, and take orders at the table when people book for food. Not surprised I had a call that my table for a previous weekend was cancelled as you had to close the pub as one of your staff had Covid.

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Sadly this iconic pub did nothing but disappoint.Our evening started badly as the table we’d booked outside in the garden on a balmy Indian summer evening was filthy: engrained dirt and sticky. Unfortunately none of the staff felt like doing anything about it but kindly provided me with some spray and blue paper roll so I could attempt clean it myself. In fact, the staff were signally disinterested in anything very much and clearly had not graduated from charm school or, perhaps, were just hating every second of their job. Our food was dumped in front of us by an equally charmless waitress and napkins turned out to be none existent. Our request for another light on the table so we could see what we were eating was met with a blunt, one syllable response. Another water wsaid he would see what he could do, failed to reappear. Regardless, we enjoyed each other’s company, however we declined to pay the pre-added service charge on the grounds that this was something we had not received.

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After a very long pause due to the pandemic we went out to a pub after months of food celibacy. We went for a brunch on a Saturday. The day was gorgeous but the pub with Nuno in the kitchen (and if not, at least designing the menu) was even more uplifting. The food was gorgeous with things like CackleBean Eggs with a yolk so golden that it could have matched the sun of that day. Paired with smoked trout and lemony latkes. A delight with an early pint. Not sure if this would qualify as food porn but after so many months in confinement it definitely felt like Attentive service and reasonable prices complement the offering. Would repeat it at any chance.

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I've always loved the Scolt Head but recently having been diagnosed with some annoying food intolerances I was wondering if they would be able to accommodate these as I've found it tricky in most restaurants. I emailed and Rosie was so helpful giving me different options and even offering to go off menu and make me some delicious sea bream. When I went, all the staff were aware of my intolerance and that I was having the off menu option. It was so delicious and they didn't make me feel awkward or difficult for asking : I'll 100% be back xxx

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A brilliant pub with great staff and a lovely atmosphere – perfect for sinking a few! However, the scale of these two hounds side by side is not quite right, I suggest swapping the bulldog with the nervous greyhound on the other wall. Something to think about. Thanks again!

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