Shah's Palace - Réservation de table

for over 25 years I use Shah’s palace and after all these years it is safe to say that the standard has fallen significantly. starting with the first phone call to place their order for a delivery. it's like talking to a recorded phone message. the girl who answers the phone on Saturday night is as boring as teller water and talks like a robot, then the order is messed up. that applies to the guy who also takes the order. he's so eager to get from the phone that he messes up the order. from the last 10 orders before I stopped, they custom 7 were wrong and missing items, but unnecessary to say I was still charged full price. this is after repeating the order several times via the phone to ens...

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order over £ 30 pounds worth of food online and paid with my debit card. the delivery car arrived and asked for additional money that I could not understand, she called the load from my door to the query and turned out that I was calculated for extra cheese etc....what allowed the website mr to add and no mention of additional fees. certainly it is at the store to make sure that there are the prices right online and not try to extra fees at the place of delivery, bit of a cons. I paid it because I could not fight with the bad delivery car, but we will not be back, daunting as I was a customer for over 15 years, but certainly not the same as before. the food quality was bad, burned garlic bre...

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My flat is on the top floor, I get a phone call that I need to meet them at the front door for my delivery because of COVID' (i've had maybe 200 deliveries during COVID and never had this request). If i was dressed to...go outside, then I probably wouldn't be ordering a takeaway for delivery so this is very annoying and I will not order from them again. The delivery woman, so concerned about COVID had no mask on or gloves.

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Used to be a great Standard of food it was good and hot with lovely service. Staff has changed and so has the food. I ordered a kebab and curry both were cold kebab greasy and just a slushy mush even the dog left it....Pizza was soggy and the topping was burnt. Would not go back.shame as it was a great place. Réservez une table maintenant

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grew up in kilmarnock and always loved shahs palace, even have raves about their kebabs to my children. back up for the evening and ordered a little thunder kebab for delivery, arrived quickly to say it was a little that I ordered, there were loads. in him and as tasty as I remember

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so ordered a delivery paid on the website with card , delivery driver comes too door wanting money , I had clearly paid it online and he wanted money so I gave him back the food and shut the door , bit weird how i...clearly put my bank details in

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Me n my dad usually order two for Tuesday but couldn't find it on their website. When I got my pizza the second slice had a solid peice of plastic in it! Never phoned up coz I dont like to make a fuss of things...but thats not right!

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Ordered family meal for it to arrive wrong and items missing. Spoiled our meal as we had to eat separately. Will think twice before ordering again. What a waste of money, order over £30. Réservez une table maintenant

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often have mixed kebabs out here, find the meat of good quality and very tasty. good value for money too, overall good

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Absolute rubbish and shocking service do not go near management utter shocking speak over u just pure ignorance

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