Il se peut que vous soyez redirigé
"Food was terrible and beers were warm. Service was good."
Téléphone: +16186283500
Adresse: Fountains Parkway, 314, Fairview Heights, United States Of America
Ville: Fairview Heights
Site Web: http://shogunhouseusa.com/shogun6186283500/index.html
Lundi: 16:00-21:30
Mardi: 16:00-21:30
Mercredi: 16:00-21:30
Jeudi: 16:00-21:30
Samedi: 12:00-22:30
Dimanche: 12:00-21:30
Plats: 10
Catégories: 5
Avis: 3600
We just tried to dine here this Sunday afternoon, we waited in the lobby from 1:18pm to 1:47pm without a single person coming to seat or greet us, although several passed us and made direct eye contact. Another waitress that was already tending to seated guests had to tell someone else to approach the lobby. When the man finally did, he seemed reluctant. He then assumed that we were all one party because we were black, despite the fact that we were all separated, and not conversing. When another guest asked why he would assume that he started speaking over her, saying yeah yeah yeah and then waving his wand. After that blatant display of racism and disrespect I decided that I did not want to...
Food was good. Server was good. The main reason people go to a hibachi grill, the hibachi chef was terrible. A wet mop would have been more entertaining and had a better personality. When he came to the grill he didn’t talk, no introduction or anything. He didn’t do any of the tricks they usually do except a half hearted volcano. He hated his job was the image he portrayed. Not very entertaining for my grandsons birthday
Had a great service there ealier today, the food was amazing but the service was top quality. I was worried i wouldn't be able to give praise to the specific server but luckily the server name was on the reciept. Thank you Saji again for a great service and making sure we were taken care of. Also thank you for commenting on my Slipknot shirt, i know it might not seem like a big deal but made my day.
We got sat back corner which was ok! But waiter acted like he didn’t want be there and sat over at table playing on his phone and we had tell him when we needed him! Food was ok ! Calamari don’t order! Steak we had good and plain noodles kids had were good! Maybe we went wrong day!
