1 /5
Évaluation
★
1 star only for the location of the hotel. The behavior of the staff at the reception is very bad, they do not know how to speak respectfully with a customer, especially with a name ELIAN, they were not taught how to talk to a customer. The rooms of the hotel are very small and do not have enough space to open even 2 suitcases, even the bathrooms are very small. You can clearly hear what people in the room are talking to you, which will be very disturbing when you try to sleep. Only through the infrastructure you can not call it a 5 star hotel, there are services and hospitality that makes it worth it. Just because my bookings were prepaid, I had to stay in this hotel otherwise there are many better hotels to stay in the same place. I tried to ask them to upgrade to which they asked me to pay CHF 95 extra per night. Would you also like to add that they have only 1 French restaurant that has very limited options and it is very expensive. They also have a common spa and swimming pool area that really smells bad and is very unhygienic. Would never suggest to stay in this hotel, instead choose for a 4-star hotel it will be much cheaper and much more value for money.