Il se peut que vous soyez redirigé
"Placed an order online. Went to pick it up and no employee would acknowledge that I was standing there, another customer right next to me. Appeared to be understaffed. I finally had to ask about the bag of food sitting on the counter and like I suspected, it was mine. Not a word from who I assumed was the mgr, just handed me the bag. Won't be back. Service was awful. Too many burger places to deal with that."
Téléphone: (+1)4803786600
Adresse: 6807 E Baseline Rd #101, Mesa, AZ 85209, USA, United States
Ville: Mesa
Lundi: 10:00 -22:00
Mardi: 10:00 -22:00
Mercredi: 10:00 -22:00
Jeudi: 10:00 -22:00
Vendredi: 10:00 -23:00
Samedi: 10:00 -23:00
Dimanche: 10:00 -22:00
Plats: 16
Commodités: 5
Catégories: 5
Avis: 5725
A star just because you're forced! TL,DR: Wasting You are not your time or money at this point. You cannot fill orders correctly and the manager lacks both social and management skills. We received terrible customer service from manager Richard. They made our food wrong by putting my fries on my husband's plate. When I said I needed new ones, the server told us that the manager didn't just eat them from the other dish (real?). When I said I can't because I need gluten-free, they said it wasn't important because they served me a bungalow heated on the grill with other rolls. I made it very clear that I needed my order to be made gluten-free and my ticket had an allergy alarm on it. I know it...
Torn in this review!!! The burgers were delicious. BUT the female red hair, unable to see any name tag was not hygienic. Upon arrival it took her solid 10 mins to help the couple who ordered one burger. While helping them she poked her nose and scratched her head profusely. She took our order told me that the six meals we ordered were a lot of work. ? She asked if we wouldn 't like to take them home and made a face when we said dine-in. She turned around pokes her nose and adjusts her bra and proceeds to package up meals. Yeah no hand washing or gloves. This was disgusting. I had to say something because it was so disgusting. I asked her to PLEASE glove up. Thankfully someone else who did wa...
First visit 11/17/22. Will not return. The food was not bad and it was served in time, the place was almost empty at 4:30 on Thursday, but it was a lot over price for what we got. Two burgers, two abhorrent orders from Pommes, two medium-sized soft drinks came to $35. And it's really intimidating to be asked for a tip before you even got your order or found a place to sit! The standing seat is hard oak benches and the first two cabins I looked at were dirty. A table had not been wiped off by the previous customer, and the next cabin had many crumbs placed more than one customer in value between the banquets. Pretty disgusting. We found another stand that had at least no crumbs. The orders of...
I've never been to Smash Burger before and heard it was good. I finally took my children to try it and as we wait in the line, this pair made a big order and when she finished I heard that the employee said, sorry, we can 't take your order, our grill is full, I worked at Giant Hamburgers as a cook and we would slammed hard! We never told a customer we could not take their order because our grill is full! Shade for your employees Smash Burger Management! They should be replaced by employees who want to work and provide excellent service. refused to take my order because her grill was full!! I've never heard that before. Management must move forward!! 10/08/2022 aprox: 3:37 pm
Placed an order online. Went to pick it up and no employee would acknowledge that I was standing there, another customer right next to me. Appeared to be understaffed. I finally had to ask about the bag of food sitting on the counter and like I suspected, it was mine. Not a word from who I assumed was the mgr, just handed me the bag. Won't be back. Service was awful. Too many burger places to deal with that.
