Run like Sha’Carri Richardson from this place.Reviews about majority of the staff not caring and the refusal of refunds are true. WITH UPDATE!“When someone shows you who they are,believe them the first time.”-Maya Angelou.And because of this I will not return. I had to purchase another bowl only for them to mess it up again. The first time there was an error that no one would help to fix. They never gave me my first bowl I paid for, paid for two, so they took my money. I will take further measures with this matter.I have had an almost ten year grudge against Tropical Smoothie Cafe. But now, I will break my strike and spend my money on them instead of Smoothie King. That is how bad my experie...
I previously wrote a review about two weeks ago because I was having an issue at this location with timing. I gave a better review because they are always friendly and the atmosphere is always nice But today I have had enough. I will no longer be visiting this location because this has got to be the fourth bad experience that I’ve had at this location, but only the second review that I’ve written about it.This is a long one…Today I ordered my smoothie at 2 PM while I was still inside of the gym to be picked up at 2:45. I understand that things might get busy on a hot date like this so I gave the staff an extra 15 minutes before I actually went to pick up the smoothie in hopes that that was e...
Originally I ordered on Monday through Uber Eats for delivery. My smoothie was a small Banana Berry Treat with Frozen Yogurt. My smoothie was not properly blended and missing the frozen yogurt. I reached out to make them aware of the situation and it was handled appropriately. I wasn’t able to go the same day for a remake. But I went today to see if they could do it. The young man sorry if I am using your wrong pronouns), took care of my request appropriately. Unfortunately the person who made my smoothie did not make it correctly again. I used to work at Smoothie King a different location) and I know how it’s exactly supposed to look and taste. There was only water, strawberries, papaya jui...
I just left this establishment and I will NEVER go here again! Tonya or Tanya whatever her name is refuse to give me peanut butter and spinach in my smoothie for free for my inconvenience of being there for about 25 minutes because the girl with the orange locks messed my order up. I told the girl what I wanted 2 or 3 times when I placed my order and my order was still wrong so I'm in there for about 25 minutes and then the owner shows up. I told her the situation. I asked for the inconvenience can you just give me the peanut butter and spinach which she refused. I told her I will never be there again and she bought God in to the conversation sounding like she crazy. She said God will replac...
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I visited this restaurant twice after exercising at a nearby gym, and on both occasions, I was met with a dismissive attitude suggesting they were not interested in taking my order because they were about to close. The first time, they informed me they could only make three specific smoothies, and the second time, they said they could only process online orders. Both times, it was 8:20pm when I arrived. If they do not want to serve customers after 8pm, they should consider setting that as their official closing time.
Great experience. Service was prompt. I got the island impact smoothie. It's a blend of pineapples, mangoes, papaya juice, apple pineapples juice, and a protein blend. You can also add other ingredients in if you'd like. I think next time I may add ginger for fun. Also they currently have a special running with a red velvet smoothie. It looked interesting. The blend I had was very good. They had me in and out quickly. Great customer service and smoothie, will return.
Customer service was not pleasant at all rude very unprofessional staff.... I wanted a refund because my smoothie tasted bland and basically taste like water.... There is no refund policy Sign.... After I asked for a refund they said only thing they can do is remake it over one time and did not give me a refund.... After reading other people's reviews I'm not alone in this is unacceptable.... I will be doing a follow-up complaint with corporate office.
While on business in Bowie I stopped at Smoothie King to get a lift me up and was suggested the College Power Pineapple Kale Smoothie. I replaced the pineapple with blueberries and it was absolutely delicious. Thanks so much to the young lady for the suggestion. I'm not sure what her name was but she had a necklace on with the numbers 444. She also had great customer service.
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I used to go to this location FAITHFULLY, bypassing the one right by my house. However, lately the quality of the smoothies has not been up to their usual standards. The smoothies have been consistently bland. I’m used to consistent flavorful smoothies from them. Not so much anymore.
Would not serve me an açaí bowl at 8:40pm when the store doesn’t close until 9:00pm… Workers were dismissive and extremely rude.
