Il se peut que vous soyez redirigé
"Absolutely fab place, staff are great, food amazing, will be back"
Téléphone: +441576202583
Adresse: 35 Carlisle Road, DG11 2RA, Dumfries Galloway, United Kingdom
Réservation, Réserver
Ville: Dumfries Galloway
Site Web: http://www.somertonhotel.co.uk/
Plats: 1
Catégories: 5
Avis: 1312
The hotel is clean and aovely place to stay unfortunately the staff let it down ,as does the poor breakfast. The check in women was very rude and abrupt. The man working behind the bar and serving breakfast was rude and had no customer service skills. The breakfast was meant to be a buffet it was timned peaches and tinned pears with boxed ceral. There was no rolls padtries or bread. The waiter came to the table saying 'what do you want '? We asked for a menu and was told go get one from the bar! He then got the order wrong and it was replaced with microwave eggs which were stuck to the plate! Not worth £13. I refused to pay for this but was told only one breakfast could be refunded@ other gu...
Came here for Sunday lunch en route to Lockerbie train station. The food was really less than average. We both ordered the Sunday roast, which happened to be a roast beef, and what was advertised as ”a rich jus”. It was in fact, a thin, watery gravy which was tasteless and very unpleasant, and the slices of beef (three) were grey and equally tasteless. The Yorkshire pudding tasted unpleasantly of silicon, and we were both left with an unpleasant aftertaste.. The vegetables, however, were fresh, and nicely cooked. The service was perfunctory at best, and definitely not warm or welcoming. A smile would go along way… The bill was over £40. I’m afraid I would definitely not return here, nor woul...
On our way home from a big Christmas shopping trip in Gretna, we stumbled upon Sommerton House Hotel. Both my husband and I were really hungry as we hadn't had any food all day, so we decided to ask if they could make us something to eat at 2:40pm. The only option they had was a turkey Christmas main course, which was not a problem for us. We sat at the bar and were pleasantly surprised by the delicious food that was served to us - succulent turkey with ham underneath and stuffing in the middle, all beautifully presented on a plate. We want to thank the lady who went out of her way to offer us the only meal she could at such a late hour. It was perfect!
One night on the way to the ferry in Cairnryan. Usually would stay in Holiday Inn Dumfries but this came out cheaper on the booking websites. And boy were we impressed! Something to be said about the hospitality and service in a locally owned establishment compared to a hotel chain. We WILL be back for sure.We were greeted warmly and made feel most welcome. The social distancing arrangements made us feel really safe as well. Great staff and great conversation with other guests in the lounge bar.100% recommend this hotel. Already planning to bring my mum over for a break she would love this place. Réservez une table maintenant
I was greeted at the door and my room showed that was a better room than I had booked so enjoyed the upgrade, the food was nice at the evening meal and I slept like a log bed was really comfortable, breakfast was as good as even in the meal and much of it, I will stay again if I had in the opposite and would not have any qualifying in the recommended the aomerton house hotel many thanks for a great stay
I was on Wednesday in somerton house with 31 other women than part of our church guild outing. What do you want me to say? we were welcomed at the arrival and were served by pleasant and professional employees a delicious high tee. the food we had all agreed was nice and the winter garden where we looked at the gardens. thanks many and I hope they will visit again soon.
somerton house hotel in easybie is a hidden gem! it is a traditional family hotel with brian am tax. the staff was all beautiful and went to great lengths to make sure our stay was perfect. Eating was great what I asked at the breakfast was not on the menu, but the cook went out of his way to make it for me! 10/10 for customer service! we will definitely come back.
