Il se peut que vous soyez redirigé
"was better in the past. roll on servier line cold, happy they spend fresh. pricy for single meat plate."
Téléphone: +12817581450
Adresse: 25831 Northwest Freeway, Cypress, 77433, United States Of America
Réservation, Réserver
Ville: Cypress
Lundi: 11:00 -21:00
Mardi: 11:00 -21:00
Mercredi: 11:00 -21:00
Jeudi: 11:00 -21:00
Vendredi: 11:00 -21:00
Samedi: 11:00 -21:00
Dimanche: 11:00 -21:00
Plats: 4
Catégories: 5
Avis: 1616
Wow, as others have stated, this place has gone downhill in a HUGE way. A quick recap of last night's dining experience; so we noticed that they don't even toast buns for sandwiches as they are ordered, rather they have them pre-toasted. Gross. The girl who was slicing the meat helped herself to a piece right in front of us. Yep, popped it right in her mouth in plain view. Gross. Speaking of meat, the spicy sausage was extremely dry and certainly was not spicy.The condiments were sad looking. You know, the pickles, peppers, etc. Looked like they had been drowning in brine for a LONG time and certainly did not look fresh at all. Same can be said for the lemon slices for the iced tea... looked...
jump creek is my way to bbq. I never had a bad experience. I picked up the lunch for three in the Cypress location. three sandwich baskets, three rolls and three drinks $53.00) it was not until everything was ready to go that I said there were no beverage carriers and no covered straws. I was handed over my order and released. there was no way to carry it. if I had known that there were no carriers before the time, I would not have ordered the drinks. I waited for two people to wait before I could ask if there is something I could use to wear the drinks. I got an empty four-pack bottle box. I put the drinks in the box and did the best I could with it. later they fell into the car and spilled...
I put an order for the lock today and had the worst customer service experience! I'm in the fan of jump creek, but after today I can never go again. I paid $200 for a job for a little hit and they did not ask in my bag some of the items. I called the missing article and was very rudely spoken by general manager xavier. he asked me what I wanted him to do it and told me if I wanted to get some kind of refund for things I had to drive there today or else he can't do anything about it. that is arguing me because we really liked this place before, but because of lack of love for detail and very bad customer service we will no longer visit.
Bbq is amazing here!! I'm just giving it 4 stars because the costumer service was poor. We were a group of 11 and it was our first time there so we asked how everything worked and they said we order first and then we go sit down. So we decided what we wanted to order and when we were ready I went to the counter and said excuse me to the guy like 4 times and he just ignored me. I felt like he didn't want to take my order and was a little rude. He didn't say I'm busy give me a minute or I'll be right with you anything! Réservez une table maintenant
Interesting thing happened while waiting for my food.One employee )baker)offered fresh rolls to everyone around me and passed me not only on her first round but also in her second round.She offered every customer in the restaurant fresh rolls but me. Once she made her rounds, she went behind the serving line and left the basket there then she proceeded to her baking area and continued baking more rolls.Was really puzzled why she didn't offer me any.I really wanted to try one. They smelled so good.
So, my wife and I went here after leaving Pappa Charlie's hideout bbq (it sucked). I was in the area and got a to go sandwich just to see how the flavor was...it was worse than Poppa Charlie's hideout. The sandwich was 11.10 with no sides. It was small, the bread drenched in bbq sauce, meat had NO flavor that I could tell because it was drenched in bbq sauce. If you want real bbq go to the hood. The worse the area the better the bbq. That's what I've been running across lately.
Normally, this is our go-to BBQ joint….not this time. After picking up a to go order, discovered that they forgot the bread, gave us fatty, nearly inedible, brisket (asked for extra lean) and the portions were miniature. Used to have friendly and accurate staff that valued the customer experience, not anymore. Complete waste of $75.
it is hard to cook every day good bbq, but this place makes it regular. we had the family package for eight plus ribs and the ribs were excellent, the seal was perfect, the sides are always good. family loves the fresh rolls. good work sc! Réservez une table maintenant
