Il se peut que vous soyez redirigé
"Took over 20 minutes for a coffee that didn’t taste right."
Téléphone: +16049408394
Adresse: 5263 B Ladner Trunk Rd, V4K 1W6, Delta, Canada, Makaoo (Part)
Réservation, Réserver
Ville: Makaoo (Part)
Lundi: 05:30 -21:00
Mardi: 05:30 -21:00
Mercredi: 05:00 -21:00
Jeudi: 05:00 -21:00
Vendredi: 05:00 -21:00
Samedi: 05:30 -20:00
Dimanche: 05:30 -20:00
Plats: 10
Catégories: 5
Avis: 2321
This is my hometown and sadly the slowest Starbucks I know of. I come here once or twice a month for drink on a weekend afternoon and regularly wait over 10 minutes for my basic drink. Today at 2:52, mom and I ordered our iced coffees. Despite there being no line ahead of us, we waited over 10 minutes to receive our drinks. We asked if there was a decaf on its way 15 minutes after ordering, and they had simply forgotten to start it. I've worked at Starbucks, I know that mistakes are made, but when there's 4 (edit: 5) people behind the counter, there's no acknowledgement of the inconvenience, this is a regular occurrence, and receiving your drink in under 5 minutes at most locations is no pro...
The food and drinks are consistently well-prepared. Despite being a busy spot, particularly during lunch hours, the service remains commendable. The baristas are friendly and always serve with a smile. However, I noticed that the chairs are quite heavy, and when pulled out, they scrape across the floor, creating a very loud noise. This can be unsettling for individuals with sensory sensitivities, potentially turning a positive experience into a negative one. It would be great if rubber pads could be added to the legs of the chairs to prevent the scraping and reduce sensory overload.
I placed an online order yesterday and they accidentally got my coffee order wrong. When I noticed the coffee was too watery, I called them right away. I spoke with Frankie, who was very understanding and assured me they would correct it during my next visit. I stopped by today and asked for her, and she immediately remembered my order! She made my drink so quickly that I didn't have to wait at all. That's what I call dedication—great job, Frankie! Thank you once again, and best wishes to the team at Starbucks Ladner!
Ordered online yesterday and they made an honest mistake on my coffee order. Called them immediately as the coffee was watery. I was talking with Frankie and she said no problem and they’ll fix it for me the next time I come back. Came by today and asked for her, and right away she even remembered my order and made it so quick that I didn’t have to wait. That’s what you call dedication, amazing job Frankie! Thanks again and blessings to Starbucks Ladner! Réservez une table maintenant
