I have been to this starbucks twice and both times i came encounter with this lady with short red hair with glasses and she is extremely disrespectful. I don’t even like to write reviews but she needs to know or be told to treat others with respect. I went to starbucks earlier today, came in , waited for like a good 10 minutes and she came up to me and said “you know you can say something right” first of all what? I said to her well i thought someone would help me if you see me waiting right at the front where the mobile pick up is. I didn’t want to bother because i thought it would be just common sense to come to me if you see me waiting , or even ask if i was helped. after i respond she te...
This Starbucks is truly going downhill. They’re completely understaffed and it shows. However, the customer shouldn’t have to deal with that. I order from my app every morning, yet I’m still waiting 10 minutes for my order. The employees are extremely rude they never apologize and only say “everyone else is waiting just like you” also heard one staff member with red hair who often makes the food say “if y’all don’t want to wait make your coffee at home” this store has a very bad atmosphere. The barista Liz made me a HORRIBLE matcha it looked like oat milk with a small scoop of matcha. This location needs a completely revamp and new staff who actually care about their job. The food is extreme...
Absolute worst costumer service I have ever seen. Rude worker ruined my day. Simply wanted a drink and food. When I ordered, I asked for the food and they didn’t have it. I ask for another, nope. Order ANOTHER food, nope out of that too. You’d think someone who works in the food industry would then give suggestions of what they do have. Nope. Sat there and let me order about everything on the menu just to say they don’t have it. Ok. Ended up with no food. After I drove slightly away I simply said Wow ok. Got to the window and she is insanely rude. Says she can hear what I said and basically yells at me for it. Yells at me for saying wow because Starbucks is out of everything?! Absolutely not...
It’s located inside the Acme which is great because you can shop and grab a drink. The only problem is that you can’t order ahead and they don’t honor the scan go. They also do not honor anything with a QR code. So I missed out on a lot of reward points.
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This Starbucks on Edgemont Ave had been just okay, but over the last year or so, the service had been GREAT! It's such a pleasure going into a place where people seem happy with what they're doing and are kind! Big difference! Thank you Starbucks!
Fast and accurate with your order. Easy to order via app or at the drive thru chaos. The team here seems very efficient and friendly.
Made my drink wrong, dumped out half my drink, instead of just remaking it and had an attitude when I asked him to remake it
Got a venti size mocha cookie crumble, and it tasted horrible, it took 20 mins on drive
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Love the store, staff. My go to with my Kindle and just relax Been going for years!
Everything was great, it was just to expensive for my
