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"Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4"
Téléphone: +18174530914
Adresse: 2010 Highway 287 N, Mansfield, United States
Ville: Mansfield
Site Web: http://www.starbucks.com
Lundi: 05:00-21:00
Mardi: 05:00-21:00
Mercredi: 05:00-21:00
Jeudi: 05:00-21:00
Vendredi: 05:00-21:00
Samedi: 05:30-21:00
Dimanche: 05:30-21:00
Plats: 217
Commodités: 9
Catégories: 5
Avis: 1653
I recently had the unfortunate experience of visiting the Starbucks drive-through Let me start by saying that the service provided by Emma, one of the employees, was absolutely appalling. From the moment I pulled up to the window, it was clear that she had absolutely no interest in providing a pleasant customer experience. First of all, Emma didn't even bother to smile or greet me when I arrived at the window. It's basic customer service etiquette to acknowledge customers and create a welcoming atmosphere, but apparently, that was too much to ask from her. To make matters worse, when I received my drink and realized that it wasn't made to my satisfaction, I politely asked Emma if she could add an extra shot of coffee to fix the issue. Instead of accommodating my request, she had the audacity to demand an additional dollar and a half for a drink that I had already paid for. Seriously, who charges extra to correct their own mistakes? It's ridiculous and completely unacceptable. Not only did Emma refuse to remake the drink without charging me extra, but she also had the audacity to give me attitude throughout the entire interaction. Her condescending tone and lack of empathy only further highlighted her unprofessionalism and complete disregard for customer satisfaction. Based on this encounter, I can confidently say that I will never recommend this particular Starbucks branch to anyone. The behavior and attitude displayed by Emma reflect poorly on the establishment as a whole. It's evident that customer service is not a priority for this location, and their staff should undergo extensive training on how to treat customers with respect and courtesy. If you value good service and a positive customer experience, I strongly advise you to avoid this branch at all costs. There are plenty of other coffee shops in the area that will treat you with the respect and appreciation you deserve. Food: 1 Service: 1 Atmosphere: 1
Extremely fresh bathroom. Specialty drink recipes/tastes are consistant from visit to visit. I 'm a hot white chocolate mocha and caramel frappuccino girl! Highly recommend! Also recommend the Ham and Swiss croissant. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pasteries
See my othe post And from what it looks like the post of other people having the same issues. We don't play about our drinks when it comes to Starbucks. We gotta get more training here. And by that, it's not add more ice either to fix the issue. Meal type: Breakfast Price per person: $1–10 Food: 1 Service: 3 Atmosphere: 3
The barista was very nice at the window and made sure our order was correct and got it out to us swiftly! Highly recommend! Dietary restrictions: They have multiple different milk options for people who have issues with dairy. Service: Take out Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
