Il se peut que vous soyez redirigé
"Excellent, unique experience Food: 5 Service: 5 Atmosphere: 5"
Téléphone: +12059802359
Adresse: 4710 US-280, 35242, Birmingham, US, 35242-5148, United States
Ville: Birmingham
Site Web: http://www.starbucks.com
Lundi: 05:00-21:00
Mardi: 05:00-21:00
Mercredi: 05:00-21:00
Jeudi: 05:00-21:00
Vendredi: 05:00-21:00
Samedi: 05:30-21:00
Dimanche: 05:30-21:00
Plats: 69
Commodités: 8
Catégories: 5
Avis: 952
I came in during a busy time. I placed my order. And sat down to wait for my name to be called. 20 minutes went by still didn't call my name. So I went to the counter to let the employee know that I haven't received my order and it's been over 20 minutes. The employee looked for my oder in the computer. But apparently didn't see it! I let him know that Hannah had taken my order. He continued to look for my order, while Hannah continued to have a conversation with another employee. The employee didn't see my order, so he asked Hannah if she took my order, Hannah looked in the computer for my order, and it wasn't there.. There was another employee who called out my order and asked Hannah to give me a recovery card. While I waited on my order. I still wasn't given a recovery card, until I asked why wasn't my order in the computer why did it take so long? He apologized asked if I wanted a recovery card, I said sure. He gave me the card told me to have a nice day. I've been to this location plenty of times, but I will not continue to spend my money where I am not treated equal to other customers that don't look like me. I can't change people's hearts, but I can change where I spend my money!
Been coming for breakfast 3 times a week since February, until today. The last 2 Saturdays I have waited 20 minutes: first they didn't have oatmeal and just let me stand for 10 minutes before asking what I was waiting for, this morning 20 minutes waiting for my coffee and finally had to ask and it was sitting for the drive thru. Cold coffee just great Food: 4
