Starbucks In West Des Mo

I’m disappointed in customer service and lack of common sense or courteously. I come from a time in life when you dine in and a free brewed refill was acceptable. I ordered a latte at $6.90. A brewed coffee would have been half that price. My hazelnut latte was too sweet. I drank about half. Before leaving I asked if I could have less than half brewed coffee added to my latte bc it was too sweet. Two servers were stressed and said it would be cheaper if paid for another shot than ordering a brewed coffee. Wait…. Do you not give free refills of brewed coffee? Yes, but you didn’t order brewed. I paid for an expensive latte and they couldn’t figure out how to offer me a 1/4 cup of brewed coffee? They were intensely looking at the register to figure out how to refill a small amount of brewed coffee into my too sweet latte. Maybe someone can explain bc I don’t see the logic or customer curtesy? Am I missing something? What happened to a gracious, “sure we’ll put a little brewed coffee in your cup. Have a lovely day”. I left without bothering them any further.

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i use to purchase regularly coffee beans here. Always doubtful about the quantity after ground. In today's purchase validated and refer the below picture. out of 453 grams 375 is there once ground. Not a friendly website to email/chat/call in the [hidden link]

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I got a Venti iced WM with chestnut praline, soy, extra shot, all blonde and ristretto with light ice. I have an annoyingly complicated order, I’ll admit. The girl that made it did a great job and the taste was spot on!

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Can you update the hours so I don’t drive to target five times a week with my annoying daughter begging for Starbucks at target just for you to be closed when it says open.

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Love the Baristas. They always make the coffee and experiences the best! Definitely my go-to Starbucks.

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