"Wow, they take a really long time to serve you, and the staff was unnecessarily rude. I understand it's a fast-food restaurant, but seriously!"
I've been ordering from the Jessup location for a while and was always satisfied until today. A new driver named Kim delivered my sandwich to the wrong apartment. When I tried to discuss the issue, she had a terrible attitude and claimed she didn’t remember where she left it because she had already left. It's almost 90 degrees outside, and leaving a mayonnaise sandwich out there is unacceptable—especially since I politely asked the driver to call me when she arrived so I could meet her at the door. Now, I'm hesitant to order again because I don't want anyone mishandling my food. This experience has really ruined things for me! I have to wait two days for my money to be refunded, and I'm left...
Ordered on line. When to pick it up the manager looks at me thru the door and shakes his head..He does this two times and mind you I paid for my food. Looks never acknowledged me and goes back to cleaning. My husband and I continue to bang on the door and he refuses to help us. Finally, someone comes to the door and says you need to pick up at drive through. We said why didnt he say something. We drive through and the manager still wont come to the window. Finally we bump the horn and we say where is the manager and he says he is. We processed to tell him how inappropriate he acted and I an a returning customer and I will be writing a review.
Make it a box lunch yes and thank you! What do you get for your $12 lunch box and don't be considering steep, until I tell ya what you get a huge half sub sandwich (this half is Big) choose any sandwich you want. A small bag of chips, where there is more chip than air; I kid you not and a large drink, a perfectly crunchy dill pickle slice and a cookie (oatmeal or chocolate chip), the size of your hand, extending out to your finger tips, in size. I was full at half the sandwich and had the rest, the next day.
I had been wanting to try them because I have gotten bored with Subway. Boy am I glad I tried them. I ordered on line and went in and picked up the sub. It was delicious I ordered the Italian and will be back again. Everything tasted so fresh and crispy lettuce and piled with meat. I was going to order a large and did but had about half to eat later. The second time I went ordered the half and it was really filling. I had the bbq chips and they were j brand and really tasty. I will definitely be back
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Was on my way to get a chicken sandwich at Popeyes but then detoured to Jimmy Johns. Since it was my first time there, I decided to try the Vito, which I think was number 7 on their list. The sandwich tasted a bit too cheesy, I guess there cheese was sharp that it overcame the rest of the sub. It tasted much better when I removed the cheese. The staff at the restaurant was very friendly which even made it a better experience. Next time I'll try one other sandwich without cheese.
The guy took my order was very professional and did it exactly the way I wanted it. The driver delivered it fast and everything was perfect. The staff here is very friendly and very professional. I would recommend this place in a heartbeat. They delivered it to my truck.
Been to this location several times and the sandwiches are pretty good. Customer Service is dismal. Each time I have gone, the employees appear as though they are being forced to work there. Guess every place can't excel in customer service like Chik fil A.
please bring back the THAI CHIKEN WRAP. OMG that is the best wrap/sandwich i have ever had. Its delicious. I order delivery all the time. Delivery is quick and correct. But i want that wrap
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The delivery at this Jimmy John's is the slowest I’ve experienced at any location. During the work week, it typically takes 45 minutes or more.
Wow, they take a really long time to serve you, and the staff was unnecessarily rude. I understand it's a fast-food restaurant, but seriously!
