The staff member at the restaurant had earbuds in and seemed completely uninterested in making my sandwich. His demeanor was unprofessional, and I had to wait two minutes before he even acknowledged my presence to take my order. Instead of politely asking me to hold on for a moment, he distractedly fiddled with his phone and didn't notice I was waiting at all. When I finally got my sandwich, it was practically inedible—It felt more like an effort to create a chaotic artwork than a proper meal. I expect much higher standards; I deserve a new sandwich made by someone who approaches their craft with genuine skill and care, akin to the artistry of Thomas Kinkade.
The experience was quite disappointing. It felt like the staff either couldn't understand us or simply chose not to listen, resulting in incorrect orders. They seemed indifferent, standing around and just looking at each other instead of addressing any issues. I suspect the five-star ratings come from the owner or friends rather than actual customers. While I agree that the staff deserves to be paid more, it's important to have team members who genuinely care about their work. It shouldn't be just a matter of relaying orders; they need to engage and pay attention to the customers. Overall, it was not a pleasant visit.
Food poisoning for sure. They act like they don?t understand you or can?t hear you because they?re making your food wrong. Decide to toast it even if you don?t want it toasted but you can?t complain or say anything because they just don?t care and all stand around and look at each other. I?m guessing the five star review was from the owner or an employee. Yes you should get paid more but you should also have people on staff that care what there doing and not all look at the child at the cash register to translate then he just stares off into space.
This is undoubtedly the worst Subway I have ever visited! Honestly, even giving it one star feels too generous. I've been to this location several times, and each visit has been a letdown. The restaurant is understaffed, and there seems to be a lack of management oversight; it's basically run by disinterested teenagers. I work nearby, so I value the convenience of walking there for lunch, but honestly, it’s worth the drive to another location or just heading over to Potbelly, which is only a block away. I won’t be coming back to this Subway again.
Réservez une table maintenant
The owner seems intent on giving people food poisoning. I ordered a turkey sub and noticed that the meat had large black stains on it. When I asked about the spots, the owner panicked and started to scream and run away. This place is completely incompetent.
I see a few Karen's and Ken's in the reviews littering hate. People I saw were great, professional and friendly. They get paid hardly anything so you will run into a bad apple every once in awhile. Pay them more and you'll get better employees.
This owner wants to give people food poisoning? I ordered a turkey sub and realized that the meat at giant black spots? I asked what those spots were and the owner started freaking out and yelling. This place is incompetent.
This review is for the Subway located in Edina, in the historic hundred-year-old strip mall. The staff is friendly, and the place is consistently clean. The food is similar to what you would find at any other Subway.
Réservez une table maintenant
This review is for the Subway in Edina in the centennial lakes strip mall. Friendly employees, and the place is always clean. The food is the same as other Subways
Very Rude and doesn?t give respect if you ask them something. Not sure how they are still in business. Terrible attitude, no wonder subway is not making profits.
