One star – it couldn 't get any worse This fast-food restaurant was a complete disaster from start to finish. The food was served cold – apparently, it didn 't matter how long it had been sitting around. Ordering from the self-service kiosk was unnecessarily complicated, confusing, and took forever. Fast was definitely not the word for it. The service was unfriendly, annoyed, and absolutely unhelpful. When the order finally arrived, it wasn 't even complete. Pointing this out was dismissed without a word – no solution was offered. So, you 're simply left to deal with the restaurant 's mistakes. The wait times were absurdly long, even for fast food. Particularly disgusting: food baskets were...
I used to enjoy going to Subway. Yesterday, however, the whole experience was a nightmare. The card terminal on the ordering machine was broken, and despite our friendly attempts to speak to them, the staff completely ignored us. They were clueless and seemed to be just as bad at the new system as the customers. The staff was rude, frustrated, and made no secret of it. After waiting 20 minutes to pay and another 60 minutes for our food, we finally received our subs, which weren't even properly filled. All in all, I will never go to this place again. Rude, inefficient, unfriendly, and simply worse than any fast-food joint or any other competitor. On the plus side: It was relatively clean; sin...
The new kiosks don't suit Subway. You can no longer see your sandwich being prepared, and you can't, for example, order the halves with different sauces. Furthermore, there's no limit to the number of simultaneous orders, so you can quickly find yourself with no idea how fast it will be your turn. Ordering separately but together only works to a limited extent. I'd rather go to a different branch.
Since they switched to touchpads, it 's become impossible to use the machine properly. As soon as I press pay now, it tells me my payment failed. This doesn 't change no matter where I hold my card, or even when I insert it. Naturally, the staff is no help, and I had to go home without any cash.
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Food was good, but the service was bad. They barely spoke German and didn't seem very enthusiastic about working there. The vending machines weren't working properly either. It gets even worse. I had to wait 30 minutes for my sub.
Friendly operation, but could go a bit faster and if the second employee sees that many customers are there, he should support colleagues at the switch...
Please get rid of the ordering terminals! They're a disaster!!! It's a shame, it's no longer fun to order from you!
Long waiting time, poor service, baskets are returned uncleaned...
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Unqualified staff, communication impossible, lack of know-how
Delicious, just as you know it.
Salade Teriyaki Au Poulet D'origine Végétale
3X Cookies Bonbons Arc-En-Ciel Aux Pépites
Bonbon Arc-En-Ciel Aux Pépites De Chocolat
Wrap Au Bœuf Et Fromage De Philadelphie
Philly Beef, Omelette Schmelzkäse 15-Cm
Plant-Based Dölicious Chicken (V) Salad
3 X Noix De Macadamia Au Chocolat Blanc
Peperoni-Salami Fromage Footlong Dipper
Salade De Bœuf Au Fromage Façon Philly
Plant-Based Dölicious Chicken (V) Wrap
