Il se peut que vous soyez redirigé
"Super pub. Went for a family Sunday lunch and had fab time. The food was great. I recommend the tripe roast. Nice, friendly, efficient staff."
Téléphone: +441932223996,+441932687453
Adresse: United Kingdom, KT12 2PF, Elmbridge
Ville: Elmbridge
Lundi: 11:00-23:00
Mardi: 11:00-23:00
Mercredi: 11:00-23:00
Jeudi: 11:00-23:00
Vendredi: 11:00-00:00
Samedi: 11:00-00:00
Dimanche: 11:00-22:00
Plats: 7
Commodités: 18
Catégories: 5
Avis: 1498
I booked this pub for my birthday celebration in September, hoping for a memorable evening with friends. However, it turned out to be a disastrous experience. First off, the exorbitant prices of the drinks were a shock, and to make matters worse, we were greeted by flooded toilets upon arrival. The leakage from the toilets had even begun seeping through the ceiling, creating an unpleasant and unhygienic atmosphere for everyone, especially the customers downstairs. It stunk! Adding insult to injury, one of the toilets was completely blocked, and it seemed that the staff was unaware or indifferent to the issue. To top it all off, a young child unfortunately vomited on the floor downstairs, and the mess was left unattended for a shocking 20 minutes, creating a repulsive ambiance for everyone present. To our horror, the plumber who was called in to address the issue was walking around with a rod that appeared to be dripping urine everywhere. This blatant lack of hygiene standards was unacceptable and utterly off-putting. As if these incidents weren't enough, the drinks were overpriced, and to our dismay, they ran out of the spirits. Despite these glaring issues, there was no sign of any apologies from the management, let alone a gesture of goodwill such as a partial refund. I strongly advise everyone to steer clear of this establishment, especially for any special occasions or celebrations. It was a night that left a bitter taste in our mouths and has undeniably tarnished my perception of this pub.
