Il se peut que vous soyez redirigé
"Taro here was extremely friendly and made me an amazing non-alcoholic drink(asked him to surprise me). Nice vibe here!!"
Téléphone: +441225333639
Adresse: 16-17 Alfred Street, BA1 2QU, Bath and North East Somerset, United Kingdom
Réservation, Réserver
Ville: Bath and North East Somerset
Lundi: 12:00-23:00
Mardi: 12:00-23:00
Mercredi: 12:00-23:00
Jeudi: 12:00-23:00
Vendredi: 12:00-23:00
Samedi: 12:00-00:00
Dimanche: 12:00-22:30
Plats: 0
Catégories: 5
Avis: 1941
Having worked in the industry myself, I am usually hesitant to criticize staff members online. However, I must say that our experience with Hannah on Saturday was the worst service I have ever encountered. She gave us the wrong drink and when we asked for it to be remade, she was extremely rude and refused, telling us to leave if we didn't like it. A male bartender tried to help us, but she told him not to serve us. Other customers in the bar were shocked by her behavior and later agreed that it was incredibly rude. She made us feel uncomfortable by refusing to even look at us and being openly hostile. It wasn't just about the incorrect drink, but more about her attitude. People like her sho...
We wouldn't return to this restaurant because of Hannah. We had spent several hours at this pub, and towards the end of the night, we were asked to leave for no apparent reason. Hannah was incredibly unprofessional and treated us disrespectfully. After reading reviews on other sites, it seems we're not the only ones who have had a negative experience with her. She was aggressive and unnecessarily rude. The rest of the staff was polite, but Hannah clearly needs some customer service training and basic manners before interacting with customers. It's unfortunate that one person's behavior can tarnish the reputation of the entire establishment. Our friends visiting Bath for the day also noticed...
Only been here once before, came to watch the football, it was a lovely relaxed environment, great music on the speakers and would come back again- the private garden in the back was a nice touch! Loved all the little touches like the board games and video game machine-brought me back to the good old days…10/10 for that! Only quabble was the environment on the opposite side of the venue- a bit unfriendly, put my name on the board for pool but had to wait a long time. A case of table hogging which was a shame and should have spoken to a member of staff…overall had a lovely couple of pints and enjoyed the pub on the tv side. Didn’t completely put me off, would still come back and attempt to pl...
I needed to book a venue at very short notice as part of my daughters Hen celebrations. Taro was excellent. He arranged a room, communicated clearly and promptly including giving me his personal mobile and texting me out of his work hours with progress. He arranged food, staffing etc and my daughter and friends had a seamless night which otherwise would have been very disappointing. Taro you're a credit to the pub! I visited the pub for the first time in years to see Taro and finalise things and i can also say that the pub was clean and airy whilst maintaining that proper boozer atmosphere and the Star ale was extremely good Réservez une table maintenant
We only had a few days in Bath but since we were staying around the corner from the Assembly we decided to make it our local . Taro was the bartender both nights and he took great care of us. We celebrated our finish of the Cotswold Way with Pimms cocktails and Taro made them extra special for us. I am returning in July and I hope Taro is back tending the bar.
