The Cheesecake Factory

2/24/24 we went to the West Palm Beach location for my birthday dinner with a membership reservation. It was myself my husband and my 2 children 4 7 years old. Everything we attempted to order was “out” or “couldn’t be made” which was not communicated to us prior to sitting down and ordering 3 sodas and 1 house wine. After multiple attempts to order and a visit from the manager on his own accord we never asked we informed the waitress we could not eat here because there was nothing available. She said let me get the check which sat very ill with us. We then did ask to see the manager but he took quite a long time to arrive so we went to leave to feed our hungry kids. The manager then chased...

• Utile
• Pas utile
• Répondre

We are regulars at this location. Since moving from Miami, we come to this location at least twice a month. We love going to Cheesecake Factory for their large selection of foods, good atmosphere and generally good service. However, this time around we had the opposite experience. From the waiter acting like he was half asleep the whole time, to him forgetting to enter our dinner order and then not letting us know until we had already waited over 40 mins to the manager on duty who was completely rude … refused to give us an alcoholic beverage for their mistake on our food order when the waiter clearly stated they could give us anything to make up for their mistake … definitely a disappointin...

• Utile
• Pas utile
• Répondre

We dined outside on the patio today. Our server was wonderful are food very goodHowever ever chair had bird poop on themThese chairs should be cleaned dailyThe chairs are gross

• Utile
• Pas utile
• Répondre

Loved this place, the service, the food, the location is perfect,

• Utile
• Pas utile
• Répondre

One of the best places to eat in the area ,recommend ?

• Utile
• Pas utile
• Répondre