The Coffee Bean Tea Leaf

My family has been going to this location for a while now, however there’s been a turn in the customer care lately. Seems like all the kids they’re hiring just don’t have the time to be personable, or speak to the patrons they serve. Past three times I’ve gone through the drive thru, I’ve gotten horrible service, no “hi” or “hellos” just a flat expression. Today I asked for a drink carrier and the guy literally groaned like it was just too difficult a request... it’s just not a pleasant experience, and it’s been from multiple newer staff members, just really makes me not want to go back at all.

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Just went there and got a Chai Tea Latte and scone. Definitely was not one as the Chai Tea Latte was more water than anything. Also the scone did not taste like a scone. I have been here a couple of times in the past hoping that it would get better on the Chai Tea Latte but it hasn't. Staff is friendly. Place should get an upgrade or turn it into a Starbucks. Will not be going here anymore.

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Drive thru is always very quick with orders, only a few minutes and you'll typically be out of there and on your way. I recommend.

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This location closed, as of Dec 19, 2019.

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Addicted to their skinny vanilla latte

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