The Craftsman Bar and Brasserie

5 of us for a 60th birthday lunch. One of the glasses had lipstick on it. One of the orders was wrong and then came back wrong the second time, so we gave up on that one. Another order was deemed inedible, they offered to replace it but we were pretty annoyed so declined. Two other orders were not served as per the menu, no beetroot. They got 4 of the 5 orders wrong. One of the servers stormed off when she came with a second wrong order, the rest of the staff, including the manager, tried hard but we had had enough. Paid for 3 of 5 meals and got out of there. Very disappointing experience especially for a significant birthday celebration.

• Utile
• Pas utile
• Répondre

I went there for Lunch with my family. 3 of us wanted to order the Christmas special at $39 per head. And one member of the family wanted a burger as he had to leave early.They refused us the Christmas Special as the chef had instructed them it was to be all of the table for the Christmas special or none.We offered for the one family member to sit at another table to suit there rules. We then called the manager. Who could see our point but had to do what the Chef had instructed. And this is what they CALL CUSTOMER SERVICE.I don't think so.

• Utile
• Pas utile
• Répondre

After a movie session my family and I popped in for some dinner at The Craftsman. Pub grub on the menu. Not disappointed with taste or quantity. Our table ordered Bbq bourbon pork ribs and prawn with scallop risotto. The meat fell off the bones. Yum. Ribs came with a serve if slaw, chips and extra sauce. And the risitto was very tasty. Once finished the plates were left on our table for sometime. In fact we left before they were cleared away or asked if we wanted dessert or coffee. An extra pair of hands would have helped perhaps.

• Utile
• Pas utile
• Répondre

Met up with some friends and had a great night. Friendly service and a meal that was not only tasty but filled us up and was very well priced. I had fish and chips and my portion was a really good size for $25. If you love dessert for only $10 you can get a dessert tasting platter. Sticky date pudding, apple crumble and chocolate cake, amazing value and very popular. I would highly recommend as a goid value place.

• Utile
• Pas utile
• Répondre

Quiet. 1430hrs. Service was more than adequate. Food good. Worth a try. There are lots of fast food places around the area. The atmosphere here is relaxed, altogether different from the noise of the adjacent mall.

• Utile
• Pas utile
• Répondre