Il se peut que vous soyez redirigé
"lack of personal, completely disorganized waiting time no drinks or eating after 45 minutes we have without drinking or eating"
Téléphone: +441372722330
Adresse: Epsom Downs, KT18 5LQ, United Kingdom
Réservation, Réserver
Ville: Epsom
Site Web: https://www.thederbyarmsepsom.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Plats: 10
Catégories: 5
Avis: 66
despite the reservation in advance, the waitress would not allow us to sit on the table of the choice, saying that another party had booked it, it was the same size table as the one she gave us, and it was not specifically requested. there was a set three course menu and we were not given the choice of a two course menu at a reduced price, so were forced to have three courses if we did not want them two dessert options were sold out at 2.30 a.m., which meant that we had to choose what we did not want it to take a very long time and at earlier visit it was the same to get someone the attention bill. While I appreciate that, there was a busy day (fatherday) there were many employees, but they...
we arrived on time and sat, we waited for 15 min for everyone came up on the table, we had a lot of time to see the menu so we arrived in the location, drinks and eat at the same time, 15 min later the apps came followed 5 min later with drinks, another 25 mins arrived, fish cakes were ok, but my 10oz ribeye was well over cooked because this order had been taken so long.
the service was exceptionally slow as the space was half empty. the food tasted of old cooking oil and left a bad taste. my salmon was completely exaggerated by the cooking oil and the chips were unpleasant. the steak was not descriptive and tasteless. as a result we have not bothered with dessert or coffee. quite overpriced for bad quality.
Atmosphere was good the service was also good at first but had to wait ages for the dessert menu and again to pay. I appreciate it was busy as it was a Friday but a little more attention would have been welcome. My fishcakes were nice but the chips were cold not impressed! Réservez une table maintenant
