1 /5
Évaluation
★
Our family of 12. On first arrival we were told that some of the starters had sold out We had been into the restaurant 4 weeks ago to book all our meals and pay all the bill. The carvery….. well where do we start. The gammon was full of thick fat, the parsnips, roast potatoes were burnt and unedible. Pigs in blankets uncooked. Peas not cooked… hard. Desserts…. Told that one of the choices picked was not available. Considering this was ALL booked and paid for 4 weeks ago it is utterly disgusting. The service was extremely slow, not enough staff. When we complained, we were offered £40 in vouchers. This is awful…. £40 between 12 of us when we had spent £260 in advance. We will not be using the vouchers as we will not be back, which is sad as we have been coming here for the last few years At Christmas.