We had to cancel our major holiday so decided to stay in a couple of lovely hotels in the UK and booked this hotel but have been so disappointed, especially the food on offer. One our first night, we went in full of anticipation and very hungry after a six hour drive from the Wirral. The whole meal was the worst one we have ever eaten. The restaurant wasn’t particularly busy but we had to wait a long while for the food to arrive. My asparagus and wild garlic soup was ghastly. It was vibrant green but was overpowered by the garlic and was watery , with no substance, so I sent it right back. I had requested the skate wing in advance as I overheard someone saying there was only one portion left...
Just a quick note to say thank you very much for making our stay and dinner on Saturday night so enjoyable. We were celebrating our wedding anniversary. Special mention to Georgia in the restaurant, for helping me to locate Peter Durrant (See below) playing the piano up in the gallery and Sommelier Mark for looking after us most of the time over dinner. The whole restaurant team were great that evening, very polite and efficient. Same excellent service again from the Sunday morning guys who took care of our breakfast needs. We chose the ham hock terrine to start. It was excellent, solid pieces of ham gave texture and good flavour. This was followed by the duck breast and bonbons. Vegetable s...
Hi, First time visiting The Swan today for lunch at 2pm under reservation Chloe, table for 2. I was highly disappointed. Both the waiter(es 's) was lovely, but the chips were rock hard my friends chip went flying across the room when trying to pick one up with his fork! I asked for mayonnaise and was told there was none, my friend asked for fresh mint tea, was told that 's fine then got served mint tea bags. No straw offered with beverages. The menu lacked options. My friend asked at reception if there were any rooms he could take a look at. Receptionist response was 'No we are fully booked '. My friend said 'Any brochure I can take a look at '. She replied 'you can view them online '. She w...
Went to the Swan to enjoy a 5 course dinner with music provided by Vintage Jazz Trio. As per our request, We were seated at a very nice table, not on a through route for food deliveries and with an excellent view of the performers. I'd recommend sitting to the left of the restaurant, on the elevated area to avoid too much traffic. The restaurant itself was full of character, setting the mood for the evening. the food was as expected, to a very high standard. I specifically enjoyed the lamb and desert courses. Food was delivered by a very nice server with a smile. Don't remember her name but she wore a white swan badge. The music was more American song book than pure Jazz but suited the occas...
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We booked the 487 afternoon tea with a little apprehension. We should not have worried as everything from our arrival until our departure was an absolute pleasure. Everyone was so friendly, courteous and professional. Our table was perfect for us a little secluded spot in the corner for two). The food was delicious and very well presented and served. My husband even asked our table service if they could find out from the chef how they made the beautiful delicate apples on top of the dainty pie they were very happy to tell us. We highly recommend this beautiful place and will certianly be back soon.
Ordered 2 sandwiches and drinks from bar late afternoon. Napkins and cutlery delivered to table. 45 minutes later asked the barman to chase up our sandwiches. He came out of the kitchen and totally blanked my husband. Spoke with a senior floor walker who new nothing of the issue but did refund our sandwich money. So we left an hour after arriving. Not even sure there was anyone in the kitchen as lounge area was quiet. Plenty of staff milling around pity someone couldn’t make 2 sandwiches. Fantastic old hotel pity about the service.
The Swan is half way between where my friend and I live and we decided to meet up, use the spa and have afternoon tea. My friend had car trouble and was a little late, I was allowed to sit in the lounge with a pot of tea reading my book, listening to the world go by. When my friend arrived we went to the spa and had a lovely relaxing time. My favourite was the steam room. We followed the spa with afternoon tea which was yummy and catered for our allergies. Would definitely visit again on a weekday as parking was easier.
As ever the food at the Swan was excellent. Breakfast had so many options both hot and cold. We always look forward to dining in what is one of the most fabulous and historic of buildings in the country. This visit was no exception and we look forward to returning.
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We had an excellent meal with really good service in a great atmosphere. The food and service was amazing and delivered quickly despite two short power cuts. Well done to everyone!
An excellent two night stay the Swan. Couldn't fault anything. Stunning building, very comfortable room and bathroom. Charming and helpful staff. Splendid food in the restaurant.
Prosecco Bonotto Delle Tezze, Vigne Di Collabrio, Docg Treviso, Brut, 2014
A Selection Of Individual Cakes And Patisseries From Our Kitchen
Langlois-Chateau, Crémant De Loire Brut, Saumur, Nv
Champagne Bollinger, Special Cuvée Brut, Aÿ, Nv
Parma Ham Sage Scone And Tomato Parmesan Scone
Adnams Welsh Rarebit With Suffolk Chutney
Champagne Ayala Rosé Majeur, Brut, Aÿ, Nv
Raisin Scones And Apple Walnut Scones
Lemon Cheesecake And Pine Nut Granola
Smoked Salmon And Lemon Crème Fraiche
