The Honey Baked Ham Company

Terrible customer service and they try to make up for it by calling people pet names. First, they Couldn?t find my order because they took my name down wrong when I placed the order. Then, when they finally found it, I explained I placed the order for Thanksgiving on Monday and was told I can pay when I get in but they said my coupon had expired the day before and they wouldn?t honor it. Spent $170 and they wouldn?t honor a messily $5 off coupon?! Rude. Terrible attitudes. Will take all future business to another location. General Manager Maria needs to get a grip on improving customer service for herself and her staff.

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West Palm Beach Store is fantastic. I brought a quarter and got it home and it was over boiled and dry. It back and management could not have been more beautiful to replace it, which is as usual delicious. Thank you to this manager who was fabulous. I'll be back. She deserves a raise. Thank you.

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That was the most beautiful encounter that made my Christmas. I asked a question, and I had the pleasure of talking to Vicki. She is a jewel with stellar customer service!! I even had the pleasure to meet her when I picked up my order! Merry Christmas

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I stopped to redeem a gift certificate I received last Christmas. They were happy to redeem it and very helpful. Just a note. Although the open sign was illuminated, they are closed on Sundays when I came past the week.

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My holidays were made very pleasant thanks to HBH. Perfect quantities and great options take the trouble out of the holiday....

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