The Keg Steakhouse Oakville

Went for an easy dinner on a Saturday. It was 5pm when we arrived and not too busy. We were seated on the patio.Our waitress was lovely until our entree was delivered. Then she disappeared and we didn’t see her again until we were entirely finished and waiting for the bill. Something was off when she did arrive back and we were effectively dismissed. No offer of drinks, coffee, dessert, nothing, not even a smile. . Just “is that all- can I get you the bill?”The kicker, it was my birthday. I said it when we entered, my boyfriend said it again as we were seated and the waitress acknowledged it with her introduction at the table. She knew. The hostess knew. Everyone knew. I was having a great t...

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I ordered prime rib rare and was told it will be medium rare. My wife ordered medium prime rib. Hers was rare and not to her liking. She brought it home. I sent a message on open table that it was a birthday. I reminded them when I arrived that it was my wife's birthday. They promised to let the server know, Nothing was done to acknowledge her birthday. Very disappointing to say the least. We did not have a single conversation with any staff. Why ask if there is a special occasion if you are going to ignore it? Why advertise that you can have your prime rib rare and then say it will not happen?

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We went to the Keg on a Wednesday evening which was surprisingly busy but that didn't stop us from getting prompt service from out waitress Mercedes. She took the time to respond thoroughly to our many questions regarding menu items, which was very helpful. My husband enjoyed his steak and the dessert was great too!

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Have been here a couple of times once for a work social and another time personal. I would say this location is one of the better managed the Keg restaurants. Atmosphere is chill, the location is very clean and their patio is spacious and beautiful.

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Had an amazing time at The Keg Steakhouse great ambiance, attentive staff, and delicious steaks cooked to perfection. Highly recommend!

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