The Monkey Puzzle - Réserver une table

Absolutely terrible Sunday lunch today with 8 friends. Waited about 50 minutes for a mixed grill which we had to keep chasing up. There was only Beef or Gammon at the Carvery and had to wait for 45 minutes for the Turkey to arrive. Lots of other people unhappy with the long wait too. You need more staff and staff training, get your act together!!

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Arrived to a warm and friendly atmosphere. Greeted by the effervescent Amy R who took my order with the most wonderful smile! Ordered the mixed grill, medium rare steak! Cooked to perfection, many thanks to Julie! Conversation with a new employee named Danni was most pleasant! Would definitely recommend!

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1st class service from Kayleigh. 2nd time at this premier inn and restaurant, so Good to see a smiling face behind the bar with personality, bright and bubbly.

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Worst ever, 45 minutes waiting to order food, another couple waiting 45-60 minutes for food. No explanation until asked, short of staff and a kid as a manager.

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I ordered the salmon and it was perfect not expensive either. great service with a smile from nicola the duty manager. thankyou, we will be back.

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