The Old Moat Garden Centre

Went in for a browse, to find a special Christmas card and to support a local, charitable business. Whilst looking at the cards, the staff having a conversation and cup of tea in the office obviously found my presence distracting and invasive. They shut the door and told me to ring the bell when I was ready. I couldn't believe how rude that was! I was made to feel quite uncomfortable. Total lack of customer service. I decided to put the items I was going to purchase back and left. I won't be going back.

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I have always visited this place in support of their initiative. However despite supporting mental health their approach to deaf customers and customers with mobility issues were ill thought through. Very unpleasant experience of ordering but unable to lipreading staff in full mask. No offer of pen paper. So stressful we left and went to Luna cafe instead. What a gem of a find Luna cafe was.

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This is my local garden centre. I came here yesterday lunchtime in order to look at the plants and order some nice cake too. I sipped some elderflower water as well. I love it here. You can spend up to two hours here looking at the things on sale and eating.

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Lovely place to visit for lunch. Nice selection and very reasonable prices. Tables are a bit close together with everyone sitting in long lines but we were there when it was busy and had to squeeze onto last available table. It's popularity says it all.

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This is a small garden with a limited choice and I thought prices were slightly higher than some of the larger organisations, It . Serves a purpose for the local community bit not worth a special journey. Better garden centre within a nearby radius.

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