Il se peut que vous soyez redirigé
Téléphone: +14017662122
Adresse: 1204 Pound Hill RdRI 02896, North Smithfield, United States
Ville: North Smithfield
Site Web: http://www.thepinesrestaurant.com/
Lundi: 06:00-14:30
Mardi: 06:00-14:30
Mercredi: 06:00-14:30
Jeudi: 06:00-14:30
Vendredi: 06:00-14:30
Samedi: 06:00-13:00
Dimanche: 06:00-13:00
Plats: 10
Commodités: 1
Catégories: 5
Avis: 1
Went to the Pines Restaurant for Easter Sunday. We had a reservation for a party of to Lots of tables were set yet we had to wait for someone to clean and reset our tables. Our table was located in the center of the Banquet Room and and when they seated us we did not have enough silverware for everyone, napkins, water glasses, etc. To top it off at the end of table all the dirty plates and food were left in a bin and no one made any effort to remove this bin. After minutes I finally got a waitress to remove it. Then we waited for someone to come to the table to take our order, etc. Another minutes went by and we had to ask for someone to take our order. I appeared that our table wasn't assigned to anyone and finally a part time bartender said he would take care of us. He did take the order and brought us silverware and napkins. When the dinner plates were placed on the table they were very wet and we used our napkins to wipe the dishes. It wasn't long after that we received our food. The chicken wasn't fully cooked, the dinner rolls weren't cooked long enough and then they brought us cinnamon rolls that were not cooked. I don't know what the problem was that day but we will not return on a Holiday. Very disappointed in the quality of the food and the service! I wasn't going to notify you of our dilemma but other members in our group thought that you should be notified
The bartender provided us with utensils and napkins, but they were damp and required us to use our own napkins to dry them. When our dishes arrived, we found that the chicken was undercooked, the entrees were not prepared correctly, and even the crumble dessert was not fully baked. In general, we were highly dissatisfied with both the food quality and service during our visit. While we initially hesitated to voice our concerns, other guests in our party felt it was necessary to alert the restaurant about our disappointing experience. We have no plans to return for any future holiday outings.
