1 /5
Évaluation
★
31/7/19 It was an impromptu decision to go. I wish I hadn 't. The change since new management, but not new owners. Quite full (guess it was payday). Required a table for 5, but two wouldn 't be eating; my daughter (17), and her friend (20). So to serve 3 people. Already order my wife and my drink at the bar (although it shows a Carling tap, it is actually served from a can). No house dry wine. At the table ordered the additional 3 drinks 3 normal cokes, two with ice, one without. All arrived without. Order BBQ ribs as a starter for me and the wife to share, having asked the waitress, how many in a serving. She had to go away and ask the chef. For information it is 8. 3 Mains ordered. All the food came at the same time, served on cold plates. Wife 's main did not arrive. Asked 3 times, and told it was on its way. 20 minutes later, it was discovered on another table. COLD! They had basically two people taking orders, and one of the two (young lad) not having a clue. Nor did have a clue how to serve, as he just plonked the missing food on the table without eye contact. When I ask for wet ones to wipe our hands due to the BBQ ribs.... also slammed on the table. Another person came to ask if everything was OK. Mentioned the cold food and the starter arriving at the same as the main, and wife 's missing meal. He offered us a free drink, I declined. I said what they really needed was more trained staff. Two other tables chased for food, and got food out of sequence. It was a complete farce, and I shall not be returning anytime soon. The previous front of house manger has left (Michael), and Christine has left too, to work in Kidderminster. They now only have one person working behind the bar. Also, whilst in the bar area given prawn crackers..... Tough to eat, obviously stale. AVOID.... Sorry, nearly forgot the best bit..... I had to ask for the bill 3 times, and each time they kept coming back asking if we wanted coffees or a sweet.... What was the best bit? When I paid the bill, I was asked if I had enjoyed my meal, I said no, not really. They clearly didn 't understand and replied, O good!!!!