Il se peut que vous soyez redirigé
"3 of us visited for lunch on a Tuesday and found the food was good, the staff were pleasant and the service was excellelent"
Téléphone: +441923855341
Adresse: 78-80 Watling Street, WD7 7NP, Hertsmere, United Kingdom
Ville: Hertsmere
Site Web: http://www.redlionradlett.co.uk/
Plats: 13
Commodités: 16
Catégories: 5
Avis: 573
On arrival there was a terrible smell of sewage/drains and our server explained that there was a problem in the basement and they were hoping it would soon be fixed. The smell lessened during the evening, but I guess we just got used to it! We had pre-booked our table for 6 people online for 7.30pm and were sat towards the back of the restaurant, near to the kitchen/service area which was fine as it was quiet. The table was clean but had an unpleasant stickiness to it. Several menu items were already unavailable which was disappointing. Our party had the asparagus risotto, curry goat chops and the last available portion of fish chips. All dishes were tasty. Next to our table were 3-4 steps which the staff used as a launch pad to run jump from throughout our meal. When we paid the bill I mention to our server how unpleasant this had been. He replied that the staff had been running past us to get to a food-tasting. I said I thought that was an excuse for their inappropriate poor behaviour in their restaurant. He responded brusquely saying that it wasn 't an excuse it was a 'fact '. His attitude was both arrogant and rude. We were all taken aback by his hostility and lack of an apology. Unfortunately, by this point, we had already paid the bill and I had personally spoken to him about adding an additional service payment for the staff who waited on our table......what a shame! We won 't go back.
The restaurant was quiet we were the only ones eating the food was good the puddings need a bit of work. The service was not the best but I can understand why no other customers to serve. If this place gets busier it can improve the service it was a bad night weather wise but this place deserves a chance. Very polite young man dealt with us and overall the meal was fine . Just a note the sausage and mash should have a quality onion gravy not onion rings.
We eat at the Red Lion twice a week during the week and the food is excellent, especially the chicken escalope. We decided to have Sunday Lunch as the food is so good. What a disappointment, my wife had beef cooked medium and it was like rubber, she could not eat it. The manager was very good and changed it for a chicken pie. I had pork and it was ok 4/10. I am afraid we will not be going back for Sunday Lunch again.
Amazing service and food. We went for an anniversary lunch and the service we received was exceptional. Our server Simona could not have been more polite and helpful on a busy lunchtime service. Food was excellent very much recommend the Dorset Crab Rarebit. Well Done Red Lion team.
