The Reel Charleston Harbor Resort And Marina

We were just there last week (8/17 8/20). Everyone at the front desk and with housekeeping was excellent! Great customer service at check in and with our daily towel needs. We had 3 rooms 2 for 2 days and the suite for 3 days, which cost me over $3,000 (we were getting married, so it was a splurge). I was sold on the website pictures and social media pictures and videos. Our suite, had an amazing view of the harbor, just don 't look down. The view forward from our balcony consisted of storage of random overflow mechanical and facility items like poles and fence pieces and other miscellaneous. The view to the side of our balcony was mud and old wet plywood laid on the ground for the workers t...

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The room is awkwardly designed, with large cabinets creating a narrow walkway past the beds. The ergonomics are poor, offering very limited table and bathroom shelf space (there's no space at the sink). The shower has weak water pressure and an odd half-glass door that swings open incorrectly. The toilet is also quite low. To make matters worse, the shampoo dispenser is broken, and there are no USB ports at the desk. The attempt to add old-fashioned charm fails due to the lack of functional design and amenities, making the room uninviting. The desk chair is a hard wooden one, and the mattresses feel cheap and uncomfortable. Additionally, the card reader at the gate frequently malfunctions, l...

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Be cautious when staying at this hotel, as the staff may attempt to take advantage of you. We had a bar tab of $27 at the Tiki Bar, which unexpectedly ballooned to $138 due to an outrageous 398% tip imposed by an employee. If you try to resolve this issue with the hotel, you won’t receive any response, and the staff you do manage to speak with are often unhelpful and rude. I found the Tiki Bar staff barely deserving of a 20% tip. I would suggest looking for accommodations elsewhere when visiting Charleston. The rooms are also quite dated and in disrepair; for instance, the shower control handle fell off several times, and when it did stay on, it barely worked.

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Our company hosted our annual sales meeting at Charleston Harbor resort.Location was great, giving our team access to nearby restaurants (Shem Creek, Downtown)The team was great leading up to the event in organizing facilitating the rooms food etc. During the event, they were very prompt with any changes issues we had. Feedback from our team was the food was really good (breakfasts, lunches, and 1 dinner).We also participated in the Olympic Team Building event hosted by the resort which received a lot of praise from our team.Nearby activities: Just over the bridge from Downtown, and other areas. About 30 min from the airport, so a good location. Réservez une table maintenant

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Wonderful relaxing resort. I have to say, Please go easy on the staff. Every place that we stopped on the way down is understaffed. The employees are trying as hard as they can. It will take a while for things to get back to some normalcy.Everyone working at the Charleston Harbor Resort were kind and helpful.I was not aware that the beach is a no swimming beach. I didn't know to ask. It took about 30 minutes by car to go to Isle Of Palms Beach front.They have a water taxi and vehicle services. Will try them out on our next trip.Rooms: The green 2 queen rooms are beautiful and relaxing.

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We loved our stay. My wife and two young boys (both under 3) traveled from Los Angeles to Charleston for a week long vacation. The hotel location was A+. A short drive over the bridge to downtown or to Shem Creek. Sullivans Island and IOP also not far away. Service was A+, food and drink A+. My only complaint they did not have fresh water available in the lobby 24/7. It was there mostly in the afternoons but in the morning it was replaced by coffee and in the late evenings it was simply not there. Water should be available in the lobby around the clock.

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Hotel is actually located across the bridge in Mt Pleasant. Good overall location. Right next to the launching point for the Fort Sumter tour. Here for a shirt conference. Staff has been helpful in a couple of difficult situations. Be mindful that there is a harbor side and a beach side. All on same property, but may involve some walking. Good amenities, but some features are funky, different, or weird. Not sure if regional or cultural item. Showers that are not enclosed. Different rooms appear set up similarly, but slightly variations to accommodate

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This hotel was exceptional. The room was absolutely incredible, possibly the best we’ve ever stayed in! Bill at the front desk came to our rescue late at night when we had to change our plans due to an issue with a VRBO. Thank you, Bill, and the entire team, for getting our Charleston weekend back on track! Réservez une table maintenant

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My wife and I went there for a weekend gataway without children. We had a great time, rooms and service were excellent. We are also members of Freedom Boat club, having them within walking distance from the resort was a HUGE plus.

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LOVED visiting and staying here. I thought it was just a simple hotel until my family and I realized it was a private resort. We felt safe, taken cared for and all the amenities were A+

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