Terrible kerb appeal. What seems like boarded up windows. Entrance door was full of burly men drinking and smoking. At this point I nearly turned around. When I got inside I was surprised that the reception area, room, bar and restaurant were all quite nice. I stayed in room 44 which is on the lower ground floor overlooking the river and garden. Not at all private if you want your curtains open and see the view of the river. The garden looks like it could do with a tidy up. Bathroom has steps in it which is a bit dangerous if getting up in the middle of the night blurry eyed. Room seems next to cellar or boiler room as there was a constant hum all night. Large ships that pass on the river ar...
I’m not sure what to say. Arrived at the destination. The place is out dated and extremely run down the rooms are disgusting. I was placed in the Village and the room was not worth the price I paid I wouldn’t even pay 20.00. I could see the receptionist wanted to help and so upgraded me to their deluxe. Which wasn't that much better there was a looked door in my room which kinda creeped me out. The bed was disgusting. It’s a shame the staff are lovely but the state of the rooms let them down. I will not be returning and I refused to eat their because of the state of the rooms I was wondering if standards were across the board. I actually ate at the premier Inn near by. I did actually try to...
This hotel is ideal for contractors or people travelling on a budget. The rooms are basic but comfortable. The hotel is in a quiet area overlooking the Thames but away from all the hustle and bustle you normally get with hotels in the London area. Plenty of parking for cars and vans. Prices are much cheaper than other hotels in the area. Food is also reasonably priced even if the menu is a little bit basic, not a great deal of options but fine for a few nights. The decor and bathrooms in the rooms are a little tired in places but this is more than reflected in the room rates
"I arrived at the restaurant with a group of 7 friends for lunch and we were warmly welcomed by the staff and locals. I had made a reservation for a table with a fantastic view of the River Thames. The food was delicious and served in generous portions. All the dishes arrived at the same time and we all left with empty plates. We also enjoyed scrumptious desserts. We were lucky to be there during a beautiful sunset and captured an amazing view. I am very grateful to the staff for their wonderful hospitality and we will definitely be returning soon."
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We all stayed here whilst working in the area, the hotel seems predominantly taken up by other contractors, the rooms were nice and clean but did appear to be heavily used, the showers were not great and we had an issue with ours not working at all but to be fair the manager did move us that evening to another room, the food served is really nice and really fairly priced so no complaints there, I would try and stop the Contractors congregating around the entrance to the rooms as this is quite off putting especially for couples or single visitors.
I recently stayed at the hotel and had a wonderful experience. The staff were lovely, the room was clean and smelled fresh. The food, especially the breakfast, was delicious. It was great value for money. A big thank you to all the staff for making us feel so welcome.
We stayed at The Royal as we were visiting family nearby. It was exactly what we needed. It was clean, comfortable and good value for money. Also fantastic location for the M25! We will be sure to stay again when we are next in the area.
This is by far the worst hotel I have ever had the misfortune of staying in damp , smelly ,run down , filthy . I cannot emphasise how bad it hotel is !! Even drinking copious amounts of alcohol didn't help !!
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Overall a good hotel which suited our needs. It's in need of modernisation decorating. The staff are friendly and welcoming
The staff at this hotel are the best i have come across they are so helpful and polite.They are always smiling and friendly
