Absolutely shocking service, we asked for the darts from Sinead (Duty Manager) after the Newcastle match tonight, and refused to give them to us due to 2 customers sitting next to us in the area. However, had she took the time to listen to what I had to say that the gentlemen were actually friends of ours and they also went to the bar and said to Sinead (Duty Manager) “we are about to leave it’s okay for them to play darts”. I then requested the darts, only to be told sternly by Sinead “no, you’ve been told no”. I find this very in appropriate and I was very disappointed with her manner and quite embarrassed as I was with my family and friends. I don’t think there was any need for a response...
Went to a band who were very mediocre but the worst thing was the terrible smell from bad drainage emanating from behind the bar it would put me off eating there. The other problem was that the band had to finish early for a boxing match so why put on the band in the first place. This pub is trying to be many things and failing at all. This pub used to be my local but due to 2 unpleasant lazy barmaids gassing and ignoring people waiting to be served I will not go back in there
Went on Saturday with my son, ordered 2 burgers, and asked if we could have chips instead of fries the girl behind the bar told us that was OK. Had a pint of hazy Jane. It cost me £32.20. I asked the guy how much the burgers and drinks were ? On the menu they were £11. I was told we were charged £2 each extra for the chips. (which I wasn't told when ordering) The burger wasn't homemade it was frozen, there was no coleslaw, no side salad. Basic Not impressed.
Had a prawn cocktail ,was disgusted ,never ever had a prawn cocktail that looked like that ,one piece of lettuce an like a soup with prawn in poured over no tomato just that dismal effort ,waited 45 mins before the next food came so by then we weren’t very happy ,we had got together before my daughter had to go into hospital but were totally let down !
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Service was slow and poor Table was pushed into a corner and the window shades didn’t work Prawn cocktail starters looked like they were prepared the day before Didn’t feel like we got good value for the money
My family enjoyed a fantastic meal on Christmas Eve. The food was delicious, the service was excellent, and the atmosphere was lovely.
Can't comment on food too much as only had drinks however ive been told the food is great it looked very good I will have to try it
Food was being handled by kitchen staff plating out food. Became aggressive when challenged. Would not recommend eating here.
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Great place , good food , friendly staff, great atmosphere and live music ,
Great atmosphere, friendly locals and great service.
