Il se peut que vous soyez redirigé
"What a great place highly recommend staff were so lovely attentive! The pancakes are divine highly recommend"
Téléphone: +441483493353,+441932450975
Adresse: 39-43 Oakdene Parade, KT11 2LR, Elmbridge, United Kingdom
Ville: Elmbridge
Site Web: https://www.theteaterrace.com/
Plats: 1
Catégories: 5
Avis: 1177
I made a reservation a couple of weeks ago and received a confirmation email, as well as a reminder two days before my scheduled visit. However, when my friend and I arrived yesterday, the restaurant was closed. A woman in a nearby shop informed us that they had been clearing out the place for a few days. Another customer with a reservation also showed up. I have contacted the restaurant group about this issue but have not received a response yet. To make matters worse, I received an email today asking for feedback on my nonexistent visit. I hope no one else has plans to dine there soon. This level of customer service is simply unacceptable.
Great location, good experience for the children however attention to detail to reflect the price could be better, we hired one of carriages and the upholstery needed up dating as there was big holes in them, the sandwich filling was thrown together and not even, and my granddaughter aged 5 had the children's tea it came in a large tea pot and extremely hot. Will not be returning a bit disappointed due to the reputation of these tea rooms.
First visit to the Tea Terrace in Cobham for a Christmas with Santa breakfast. A lot of effort put in to the experience! Food was nice although would have been great to have ordered off a menu with a wider selection. Service good too and entertainment was great for the little ones with the elves, the grinch and Santa and Mrs Claus (Who had a great voice! . Thank you for a special Christmas event.
The restaurant was the perfect location for my daughter's birthday lunch. The venue was beautiful, the food was delicious, and we even had a princess to entertain the kids. The staff were attentive and everything flowed smoothly. It was a really nice afternoon. Thank you so much!
