The Three Locks

We went for Christmas Dinner with friends, at £95 a head its certainly not cheap but we work hard all year so it's a treat. I made the restaurant aware at the time of booking, about 8 weeks in advance, that I am wheat intolerant and was assured that's fine, they will cope. After all, it's 2023 and food allergies are easily catered for, you'd like to think so anyway. Starter, fine. It was a prawn cocktail so not much can go wrong. Main,a traditional turkey roast. It looked great apart from a huge yorkshire pudding on top. I assumed this was a plating up error so just moved it aside and carried on. We had a huge delay between main and desserts, almost an hour (I am pretty sure they forgot about us) during which I got some familiar gripes and had to excuse myself to avail of the facilities, twice. When we were eventually spotted twiddling our thumbs it was a rush then to get our pudding out, I had ordered cheese and crackers because its a fairly safe gluten free bet, what arrived was cheese, but no crackers, just some floppy insipid looking toast, and an apology from the manager. They didn't have any. I sent it back, cheese on toast or a cheese sandwich was not my idea of a suitable finale, I got brought some ice cream. While the manager described each flavour to me I asked him about the gluten free dinner, and could he be sure it had been? Was the bread sauce, stuffing and gravy gluten free? He didn't know! He passed me onto the under manager Jaz who was a real credit to the staff, and listened to my concerns, if not my rumbling stomach. He seemed to hint that the instructions had not been fed down from head office, it was hard to get really what he meant. Free coffees and a glass of wine were the solution to the issues. No response from head office when I raised a query with them. Suffice to say, if you are in any way intolerant or God forbid highly allergic to ingredients then I cannot say this is a safe place to eat.

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We have been visiting this pub again for the last couple of months after it falling out of favour and we have been delighted with the service and the food. Every week there is a great choice of specials (unlike our nearest local pub) and we are never stuck for choice. The staff are wonderful and make us feel special and remember we are (again, unlike the local ‘trendy’ pub where they couldn’t care less if you are a local or not) We have taken to visiting every weekend because it’s always a delight. Thank you to the staff and management we will see you over Christmas keep up the good work!

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Visited the Three Locks yesterday evening and had an excellent dinner. The menu offered plenty of interesting choices; we opted for rib of beef and chicken and ham hock pie. Both were really good. The beef was lovely and tender with delicious veg and plenty of very tasty mashed potato. The pie was similarly first class. Along with really friendly and efficient service we gave the whole evening a 10 out of 10.

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We brought my mum for her 89th birthday. There was 6 of us with 3 vegetarians, good menu choices for everyone. Food was very good, all food was hot with good size portions. Jonathan quickly came to welcome us when we arrived and gave us really great attentive service throughout. just remember to pre order if you want something off the festive menu)

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Great breakfast friendly welcoming staff relaxed atmosphere tasty food great scenes watching boats through locks

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