Il se peut que vous soyez redirigé
"Fast service and friendly staff but not exactly plush surroundings . Good value but obviously not fine dining"
Téléphone: +441765643410
Adresse: 2 Market Place East, HG4 1ED, Harrogate, United Kingdom
Réservation, Réserver
Ville: Harrogate
Plats: 0
Catégories: 5
Avis: 2291
You know what to expect with the food and menu at a JD Wetherspoons pub, however on this occasion we were disappointed with the slow service because of the level of staff on shift, covid or no covid customer service means a lot, the lady on the table behind ours waited for more than 15 minutes before anybody approached her. When we finally were attended to, the carry about Tablet that the waitress used to place our order apparently did not work and send the info into the kitchen, so we gad to do it all again, this also failed and the order had to be done the old fashioned (and much quicker) way, i.e written down on a piece of paper. More staff required and if the restaurant insists on modern...
It was Tuesday with steak offer, classic steak was a steak chips, the gourmet was steak, chips, peas, tomato, mushroom onion rings a sauce. I went to order behind the bar was an elder lady that just screamed to everybody not talk. I ordered 2 sirloin steaks rare with my choice of no sauce. They came with no onion rings, steaks very thin no taste like eating cardboard. Food was really poor really really poor has gone a long way down hill. Lady behind the bar that screams to communicate pull it in. Before I ordered somebody said they wished they had ordered on the app because of loud lady now I know why. This is not cheap cheerful anymore food is really poor
The restaurant has a nice ambiance and the food is delicious, but the staff was awful. There was a girl with pink and black hair behind the bar who was loudly slurping her drink and talking loudly, constantly saying "oh my god" and complaining about her shifts. The staff all gathered at one end of the bar, chatting and eating while ignoring customers. The kitchen guy opened the kitchen door to talk loudly to his friend, using inappropriate language. Another staff member came rushing in from outside, shouting about a cute dog he had seen. Overall, there was a lack of professionalism and the experience felt more like being in a playground than a restaurant.
I am starting to lose confidence in Wetherspoons as a budget-friendly dining option. My family and I visited last Wednesday for dinner, and unfortunately, I was disappointed with my meal. I ordered the small mixed grill, and found that the peas were cold, the chips were lukewarm, and one of the meat pieces (supposedly beef) was cold and very difficult to chew. We used to have only good things to say about this pub chain, but it seems like their quality has declined since Covid. I won't be eager to return. Réservez une table maintenant
Sadly the worst Wetherspoons we have been in .Although the food was ok the staff were not . All they seemed to do was talk at one end the bar when customers were waiting to be served . My partner had a pint of Kronenbourg which he said was the worst pint he has ever had ,. They need to sort out pipe cleaning . Not impressed
