Il se peut que vous soyez redirigé
"Food was good but lacking for calorie contious people. Found quite expensive too but expect it's this expensive in the area."
Adresse: Centennial Avenue, Hertsmere, United Kingdom
Ville: Hertsmere
Site Web: http://www.village-hotels.co.uk/hotels/london-elstree/food
Plats: 33
Commodités: 14
Catégories: 5
Avis: 1547
Only 2 ‘miserable’ bar staff on an extremely busy Friday lunch time. I literally waited 25 minutes to get served, 1 of the bar staff kept disappearing for ages meaning he didn’t know who was next in line, huge square bar with no system what so ever, people pushing in being served before others that had been waiting for a long time, items not on the menu, coffee machine not working, only 2 waiting staff to bring out food it was total unorganised chaos!!! We received our starter but did not receive our main by which time we were due to be back at work so had to get a refund and leave hungry. An hour to get some food and drinks is more than ample time in this day and age. Not impressed! Why the hell would there only be 4 members of staff to deal with hundreds of hungry and thirsty punters on a lunch service in a restaurant bar this size? This place needs managing much better. It’s not rocket science to organise a staff roter that is adequate for the time of day. They are obviously cutting back to save money. Well, you’re gonna loose a lot more money from returning customers than a few quid you’d save on wages as we are definitely not coming back!
We went to this restaurant for a quick meal after a trip to the hospital. Not much choice other than burgers, nor was there many healthy options. 3 of us ordered double burgers, all of which were over cooked. We were sat near the fire exit, where people were using the fire exit to go in and out for cigarettes with people inappropriately propping the door open. This is not only against fire safety regulations, but we were absolutely freezing. Will not be returning!
