1 /5
Évaluation
★
I had come here a few times before and had a good time. However, I booked a table inside online for myself and five friends to watch the England game. I turned up at 6pm and got some drinks. I then asked where my table was that I had pre booked and I was told there is an error with the system and the table I’ve booked is actually outside and and also if I wanted food I needed to have ordered by 6:30. It was about zero degrees outside so obviously not viable to stay outside for 3 hours. Why did nobody email or call me to tell me about the error? I won’t be the only person this has impacted. Really disappointed by this as I would have expected someone to contact me rather than just let me turn up. You have my contact details from the table reservation. What’s the point in providing the contact details if nobody contacts you. We could not stay outside as it was too cold so ended up leaving after 10 minutes to get back in time to watch the game from home. Really poor service to be honest and disappointed as the other times I had come it was great.