This Tim Hortons is impressively clean, and it's one of the best I've been to. However, there are a few downsides. The service is quite slow due to a lack of staff, which seems to be a common issue with many Tim Hortons as they try to cut costs for higher profits. Additionally, I noticed that the coffee cups were only half full. When we inquired about this, we were told that the machines are programmed to dispense that amount. Overall, while the location is nice, the service and coffee quantity could definitely be improved.
I went in the order section twice. First time, they said that they are busy for half an hour. So I waited. But, immediately they are taking order of a mom and a child. I thought it’s open and then went there to order again. But, they didn’t take my order. I thought it was a child so they took their order so waited again. Now, they started taking orders of their so called native people. This is the first time I experienced racism in Canada.
I passed by this Tim Hortons the other day and I was pleasantly surprised with the quality of customer service. Most of the employees are young energetic Canadians with big smiles. Please be generous and kind to these young men and women! The lady whoserved me was so polite and cheerful. Kudos to the manager who hired her.
Our irresitibles were very good and also very hot!!! YumWheelchair accessibility: The only parking space for wheelchairs was occupied by a vehicle which did not have a sticker. (Ear the aunt if you don't have a sticker, get out of there. But otherwise easy access to the restaurant and plenty of space inside.
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The service is not always the best. Eveytime I ask for a certain donut or bagel they dont have it. Some days when the service is bad you can see the workers are younger teenagers. When the service is good you'll see it's because there's an older person(more responsible) working there.
The drive-thru experience was truly frustrating. The staff had difficulty understanding anything over the headset, and we couldn't make sense of what they were saying either. They made mistakes with our order and then claimed we never ordered the item in question. The service was…
This location on Saint Martin Boulevard completely surprised me on how great the service was especially from that sweet heart JIf only this was the norm and not a one off.
Best Tim ever!! I’ve never experienced such efficiency at a Tim Hortons before, and the service is top-notch! Keep up the great work, everyone!
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No staff, takes 20 minutes plus to get 2 coffees. Please hire more staff. Thank you.
Our 2 glasses of coffee were only 3/4 full. Monday October 9 at 12:05
