Il se peut que vous soyez redirigé
"that was one of the better dining experiences I've had at a Tim restaurant"
Téléphone: +16134469948
Adresse: 948 Laporte St,ON K4K, Canada, K4K 1A3, Clarence-Rockland
Ville: Clarence-Rockland
Site Web: https://locations.timhortons.ca/on/rockland/2875-rue-laporte
Lundi: 05:00-23:00
Mardi: 05:00-23:00
Mercredi: 05:00-23:00
Jeudi: 05:00-23:00
Vendredi: 05:00-23:00
Samedi: 05:00-23:00
Dimanche: 05:00-23:00
Plats: 0
Catégories: 5
Avis: 517
Had a long drive and wanted to get a coffee. It said it was open 24 hours yesterday. 1130pm and the drive thru was blocked off the doors locked and a young male staff member was inside just playing music. Would have been okay with it if there was a sign stating they were closed or a reason why the drive-thru was blocked via pylon and one of those ol' milk cartons. But it just appeared as if he didn't want to deal with customers. I wasn't the only person who was there in the 10 minutes I was there. There where a good 5-6 people who went to the drivethru relised it was closed then tried both doors for them to be locked. At least change the hours on Google maps if your gonna be closed.
The staff at the Rockland Tim Hortons is constantly changing, always in training. Is there an issue with the managers? The service is unbelievably slow and orders are often incorrect. Food items are frequently missing or not recognized until it's too late. It is very frustrating when something as simple as a coffee takes so long to be served. I am surprised that they are still in business. Overall, I would rate this restaurant a 7 out of 10.
The staff is unenthusiastic and frequently forgets to bring items like bagels or the speck that was ordered. This past weekend, 75% of the employees were in training, resulting in slow service and long wait times for customers. Changes need to be made to improve the overall experience.
