I was made to feel extraordinarily unwelcome when I arrived at 2.30 pm on a Saturday afternoon. The teenagers who were hanging around the kitchen area looked at me as if I had come from Mars. No welcome but a stark warning that they were no longer serving food. I think they were hoping that would be the end of it, but I had the temerity to ask for coffee. Should have just walked out but was given my coffee and then drank it as a waitress began to sweep the floor around the neighbouring table. I think they would rather I had not entered the building at all as it interrupted them not serving food and getting ready to repel all comers. Why not just put CLOSED on the door? The next door café was...
I came to this restaurant for lunch and left after having a warm coffee. The owner, who was easily identifiable, appeared unhappy and did not engage with customers. The young staff members were running around and there were no menus provided. Instead, we were instructed to read the walls, which was difficult in the busy environment. The table was dirty and the area smelled strongly of fried food. Overall, the restaurant needs to improve to compete with other dining options in Poulton. It seems to attract an older crowd and lacks the friendly atmosphere it once had. We decided to go elsewhere for our meal.
I’m unsure about the concept of the menu being on the walls. Lovely to have the flexibility to adapt the menu I suppose. But yes it’s tricky to see when people are blocking it. It’d be nice to have an idea what’s available from outside also. I had a lovely avocado on ciabatta which they added bacon for me. Oat milk cappuccino was also good. I chatted with the member of staff when I paid. I appreciate that no the staff weren’t spending lots of time chatting but everyone was pleasant and the food came out quickly. It also felt somewhere I could come alone and still feel welcome. I’ll be back!
I have never been here before but my sister kept telling me how good it was and so I decided to have lunch here yesterday with my friend. It was very busy which is always a good sign and was lovely and warm which was very welcoming on a very cold day! We ordered from the menu around the walls and did have to wait a while but that was okay as it was all being freshly cooked. When they came, both our lunches were delicious and were a very reasonable price. We were even given a sample of the soup to try. I will definitely return!
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Re the previous post about dogs I am not a dog lover either but unfortunately it seems to be the norm. You did omit to say that dogs were not allowed in the formal seating area at the back of the cafe where the food etc is prepared. They are only allowed in the carpeted area at the front. As for the chairs, i can assure you that they are all wiped down every night, they are meant to look old and battered not dirty). I work there from time to time!
The food was very nice and it was obvious that the ingredients were of a good quality. Not really keen on cafes that welcome dogs !! for hygiene reasons and nearly tripped over one large slobbering dog. Not sure who would be libel if I had sustained an injury ? Also a problem with cleanliness of the seating , existing coverings very stained and unsightly. So based on the above reasons would not return.
The food was delicious and the restaurant building was beautiful, but the customer service was practically non-existent. The owner seemed rude, even staring back at us blankly while we smiled. Unfortunately, this was our first and last visit, despite the talented chef.
The restaurant was packed and it's not hard to see why! The food was delicious, the ambiance was lovely, and the staff was very attentive. Each dish was cooked to perfection with high-quality ingredients.
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Visited here twice whilst on holiday. It’s a lovely little cafe. Food was very nice and staff friendly. Partner said it was the best breakfast sandwich he’s ever had.
The best breakfast in Poulton. Well cooked food in a nice location and first class service. A friendly team completes always to hand.
